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Bilingual Client Support Specialist
2 months ago
Automated Health Systems is seeking dedicated individuals for remote, full-time positions in our call center operations.
Work-from-home opportunities are available, with all necessary equipment provided.
As a Client Support Specialist, your primary responsibility will be to assist callers with their inquiries and concerns.
Key Qualifications:
- Collaborative team player with outstanding communication abilities.
- Customer-oriented mindset with a genuine desire to assist others.
- Proficient in computer usage, with a readiness to learn new systems.
- Capable of managing a high volume of calls in a dynamic environment.
- Commitment to maintaining the confidentiality of sensitive health information.
- At least 2 years of experience in customer service or a call center setting is required.
- An associate degree in a relevant field is preferred.
- Bilingual capabilities (such as Spanish or Creole) are highly desirable.
Shifts are available from 8 AM to 6 PM, Monday through Friday. Training is compensated for a duration of 3 weeks.
AHS is an Equal Opportunity Employer. For more information, please visit our website.
About Our CompanyFounded in 1979, Automated Health Systems, Inc. delivers essential healthcare services to underserved populations. Headquartered in Pittsburgh, Pennsylvania, AHS operates advanced facilities nationwide.
Our mission drives us to assist those in need. Since our inception, we have focused on program development and administration related to enrollment, outreach, and education in collaboration with state-administered healthcare programs. Our services, including enrollment brokering, call center management, and eligibility services, are dedicated primarily to vulnerable communities.
We adopt a personalized approach, integrating culturally sensitive outreach and education to empower our clients. Our resources, workflows, and operational expertise enable us to deliver high-quality services. With a commitment to serving underserved populations, we have developed an in-house technical platform and a skilled team that provide innovative solutions to address challenges effectively.
Over the years, we have expanded our capabilities to offer services across various interconnected business lines in multiple states. This diverse experience equips us with a comprehensive understanding of our clients' challenges, allowing us to approach projects with a well-rounded perspective and a proven track record of success.
