Sales Engineer
1 week ago
We're seeking a highly skilled Sales Engineer to join our team at ServiceTitan. As a key member of our sales team, you will play a critical role in managing the technical aspects of the sales cycle, partnering with our Sales Consultants to deliver exceptional customer experiences.
Key Responsibilities- Provide pre-sales technical support for our business management software, working closely with Account Executives nationwide to identify and overcome technical challenges and objections.
- Help prospects develop a deep understanding of how our software can help manage their business and resources, with a proven track record of increased profitability.
- Deliver strong, concise, and convincing demos to demonstrate business value and technical benefits, as well as strong ROI.
- Work closely with Account Executives to assist them in overcoming ease-of-use hurdles and objections, using strong communication skills and the ability to swiftly demo applicable product features.
- In collaboration with the Sales and Marketing teams, continually enhance the sales strategy on how to better position our software to prospects.
- Collaborate closely with Product Owners and Managers to remain a resident expert on product developments/releases, to confidently facilitate demonstrations.
- Actively participate in marketing events, including user conferences, regional trade shows, webinars, virtual events, etc.
- Remain current on competitive analyses and understanding differentiators between our software and its competitors.
- Help build and maintain demonstration environments that Account Executives will leverage when giving their own demonstrations.
- BA/BS degree
- 3+ years of relevant experience in a hands-on product demo and solution engineer role, preferably in a B2B and/or SaaS environment
- Pre-sales Solutions experience preferred
- Comfortable with all levels of customer interactions, including presentations, demonstrations with both business and technical audiences
- Must be proactive, intellectually curious, motivated, and not afraid to challenge the status quo or offer innovative new ideas
- Exceptional communication and presentation skills
- Highly organized with the ability to manage time, multitask, and work collaboratively in a fast-paced, deadline-driven environment in working with multiple Sales Consultants.
At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.
What We Offer- Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.
- Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer-paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger, and more.
- Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on-demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.
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