Sales Engineer

3 months ago

Glendale, United States ServiceTitan Full time

Who We Are:
We're Aspire, the leading SaaS provider for the landscaping and commercial cleaning industries and a proud member of the ServiceTitan family since 2021. Our cloud-based business management system automates all aspects of field service operations for enterprise and small to medium-sized businesses enabling our clients to accelerate growth, streamline operations, increase customer retention, and maximize revenue. Trusted by thousands of premier field services leaders in the US and Canada, our solutions empower our clients to make better business decisions for their companies. Our partnership with ServiceTitan has enabled us to continue scaling our platform and customer base while maintaining our collaborative, tight-knit culture.

Ready to make your career move?

As a Solutions Engineer, you will partner with our Sales Consultants to manage the technical aspects of the sales cycle. In this customer-facing role, you will have the opportunity to identify and overcome technical challenges and objections by using your vast amount of software knowledge and savviness.

What You’ll Do: 

Provide pre-sales technical support for Aspire and/or FieldRoutes’ business management software partnering with Account Executives nationwide

Help prospects develop understanding of how Aspire and/or FieldRoutes Software can help manage their business and resources with a proven track record of increased profitability

Deliver strong, concise and convincing demos to demonstrate business value and technical benefits as well as strong ROI

Work closely with Account Executives assisting them in overcoming ease-of-use hurdles and objections by using strong communication skills and the ability to swiftly demo applicable product features

In collaboration with the Sales and Marketing teams, continually enhance the sales strategy on how to better position Aspire and/or FieldRoutes to prospects

Collaborate closely with Product Owners and Managers to remain a resident expert on product developments/releases to a level required to confidently facilitate demonstrations

Actively participate in marketing events, including user conferences, regional trade shows, webinars, virtual events, etc. to 

Remain current on competitive analyses and understanding differentiators between Aspire and/or FieldRoutes and its competitors.

Help build and maintain demonstration environments that Account Executives will leverage when giving their own demonstration.

What You’ll Need: 

BA/BS degree 

3+ years of relevant experience in a hands-on product demo and solution engineer role, preferably in a B2B and/or SaaS environment 

Pre-sales Solutions experience preferred

Comfortable with all levels of customer interactions, including presentations, demonstrations with both business and technical audiences

Must be proactive, intellectually curious, motivated and not afraid to challenge the status quo or offer innovative new ideas

Exceptional communication and presentation skills

Highly organized with the ability to manage time, multitask, and work collaboratively in a fast-paced, deadline driven environment in working with multiple Sales Consultants.

Where You’ll Work:

Employees for this position will be remote.

Be Human With Us:

Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. 

What We Offer:

When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:

Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. 

Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more. 

Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.

At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.

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