Customer Service Associate
6 days ago
We are seeking a highly skilled and customer-focused Client Service Representative to join our team at Security National Bank. As a key member of our banking team, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities- Provide prompt and efficient transaction services to clients, ensuring a seamless and personalized experience.
- Assist clients with inquiries and transactions, utilizing your knowledge of banking products and services to resolve issues and meet their needs.
- Accurately process transactions, including deposits, withdrawals, and transfers, while maintaining a high level of accuracy and attention to detail.
- Develop and maintain strong relationships with clients, understanding their financial needs and providing tailored solutions to meet their goals.
- Collaborate with colleagues to achieve team goals and objectives, ensuring a positive and productive work environment.
- High school diploma or equivalent required.
- Minimum of 6 months of cash handling and customer service experience.
- Excellent communication and interpersonal skills, with the ability to work effectively with clients and colleagues.
- Basic math skills and ability to accurately perform banking transactions.
- Ability to work in a fast-paced environment and adapt to changing priorities.
This role operates in a professional office environment, with occasional requirements to work outside in various weather conditions. The employee is occasionally required to lift bags of coin weighing up to 52 lbs. with assistance.
Security National Bank is an Equal Opportunity EmployerWe are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.
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