Customer Service Representative
2 months ago
Radio Engineering Industries, Inc. (REI) is a family-owned industry leader in designing, engineering, and manufacturing transportation electronics for more than 200 vehicle manufacturers. We provide our customers with integrated, customized solutions that include innovative software and hardware products.
At REI, we value health and financial well-being along with nice-to-have extras to support a better work/life balance while being part of a growing, innovative, and stable organization. Additionally, at REI, we pride ourselves in having a comfortable and casual setting so our employees can successfully engage with our customers (internally and externally).
Position Summary
We are seeking a highly organized and detail orientated Customer Service Representative to join our team. The ideal candidate will deliver superb service and solutions to our customers by quickly and efficiently resolving issues while ensuring a positive experience. This position is a unique and well-rounded role as it is not your typical call center position. This individual will not only work within the customer service department but will also assist within our shipping operations as well as other areas of the business as needed.
Knowledge & Skills
Strong verbal and written communication skills. A positive attitude and a genuine desire to help others. Strong analytical and problem-solving skills. Works independently and in a collaborative team environment. Ability to multi-task in a fast-paced environment. Attention to detail and accuracy.Qualifications
High school diploma or GED required. 2 years of experience in a Customer Service role or similar role. 2 years of experience using customer service software and Microsoft Office Suite. Ability to think critically and resolve issues effectively and efficiently. Inventory experience, highly preferred.Summary:The Customer Service Representative at Radio Engineering Industries, Inc. is responsible for providing excellent service and solutions to customers, resolving issues efficiently and ensuring a positive experience. This role also includes assisting with shipping operations and other areas of the business as needed. The ideal candidate will have strong communication, problem-solving, and multitasking skills, as well as previous customer service and inventory experience. This is a great opportunity to join a growing and stable organization with a comfortable and casual work environment.
#CustomerService #CustomerSupport #CustomerExperience #TransportationElectronics #Manufacturing #RadioEngineeringIndustries #REI #JobOpening #HiringNow
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