Customer Service Representative

6 days ago


Omaha, Nebraska, United States Hy-Vee, Inc. Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Pay Station Clerk at Hy-Vee, Inc. This role is responsible for providing exceptional customer service, operating cash registers, and maintaining a clean and organized store environment.

Key Responsibilities
  • Provide prompt, efficient, and friendly customer service by greeting customers, answering questions, and resolving issues in a professional and courteous manner.
  • Operate cash registers accurately, handle customer transactions, and maintain a clean and organized checkout area.
  • Assist customers with finding products, answering questions, and providing recommendations to enhance their shopping experience.
  • Work collaboratively with colleagues to achieve sales goals, maintain a clean store environment, and ensure excellent customer service.
  • Perform other duties as assigned by management to support the overall success of the store.
Requirements
  • High school diploma or equivalent required.
  • Excellent communication and customer service skills.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Basic math skills and accuracy with handling cash and operating a cash register.
  • Ability to stand for long periods, lift up to 50 pounds, and perform other physical demands of the job.
Working Conditions

This role is frequently exposed to temperature extremes and dampness. There are possible equipment movement hazards, electrical shock, and exposure to cleaning chemicals and solvents. This is a fast-paced work environment.

Equipment Used to Perform Job

Pallet jack, box cutter, cash registers, trash compactor, calculator, telephone, intercom, cardboard compactor, copier, fax (within wage and hour guidelines).



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