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Customer Service Representative

2 months ago

Omaha, Nebraska, United States TEKsystems Full time
Job Description

TEKsystems is seeking a skilled professional to join our team as a Customer Service Specialist.

Key Responsibilities:

  • Assist internal team members and customers with inquiries and issues.
  • Review and process incoming sales orders to ensure accuracy and compliance.
  • Process purchase orders received from customers and communicate with them to resolve any errors or discrepancies.
  • Enter orders into the CRM system once they are ready for processing.
  • Utilize critical thinking and problem-solving skills to resolve customer issues and improve overall customer satisfaction.

Requirements:

  • 50 WPM typing speed with high accuracy.
  • Proficiency in utilizing a CRM and SAP is preferred.
  • High level of attention to detail and ability to work in a fast-paced environment.
  • Excellent communication and interpersonal skills.
  • Critical thinking and problem-solving skills.

About TEKsystems:

We are a team of professionals dedicated to helping our clients achieve their goals through innovative solutions and exceptional service. As a Customer Service Specialist, you will play a critical role in delivering outstanding customer experiences and driving business results.

We are an equal opportunity employer and welcome applications from diverse candidates. We are committed to creating an inclusive and supportive work environment that values diversity, equity, and inclusion.