Senior Manager, Epic Systems

2 weeks ago


Doral, Florida, United States University of Miami Full time
Position Overview:
The Senior Manager, Epic Systems is responsible for overseeing all IT-related functions within the University of Miami's IT department. This role involves managing a dedicated team and ensuring seamless computer services for users across the organization through strategic planning, technical guidance, and project management.

Key Responsibilities:
1. Direct and coordinate IT operations to align with the strategic objectives of the University.
2. Develop and implement enhanced work systems by revising standards, policies, and procedures.
3. Collaborate with leadership to contribute to the overall enterprise architecture, ensuring high-quality service delivery.
4. Prepare and present activity and progress reports to the executive management team.
5. Identify and leverage opportunities for improvement within the department.
6. Establish and document guidelines and procedures to enhance operational efficiency.
7. Engage with faculty, students, and senior administrators to address evolving technology needs.
8. Foster collaboration with other departments to ensure exceptional service to the University community.
9. Supervise and mentor staff, participating in performance management and career development initiatives.

Minimum Qualifications:
- Bachelor's Degree in a relevant field; Master's Degree preferred.
- A minimum of 7 years of relevant experience in IT management.
- Strong knowledge of business and management principles.
- Proven ability to lead, motivate, and develop teams effectively.
- Excellent planning and delegation skills.

About the University of Miami:
The University of Miami is committed to transforming lives through education, research, and service. With a diverse academic and healthcare community, it ranks among the top research universities and academic medical centers in the nation. The University values diversity, integrity, and excellence, striving to create an inclusive environment where all individuals feel valued.

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