Store Operations Support Specialist

2 weeks ago


South Bend, Indiana, United States Kohl's Full time

Join our team as a Store Support Associate and embark on a rewarding career journey.

In this position, you will be instrumental in assisting the management team and staff with a variety of administrative and operational responsibilities within our retail environment. By utilizing advanced technology, you will contribute to enhancing sales and ensuring an exceptional shopping experience for our customers.

Key Responsibilities:

  • Provide support across different departments through our Shop C3 Program
  • Foster sales by creating an engaging shopping atmosphere
  • Address customer needs and cultivate trust
  • Leverage omni-channel services for a seamless customer journey
  • Assist with operational tasks such as BOPUS, BOSS, MLS, SFS
  • Build authentic relationships with customers
  • Communicate effectively and respond to customer inquiries
  • Manage store payroll, scheduling, and supply orders efficiently
  • Utilize company tools and technology proficiently
  • Support the associate lifecycle and workforce requirements
  • Troubleshoot store technology challenges
  • Aid in onboarding and training new associates

Requirements:

  • Capability to perform essential responsibilities effectively
  • Consistent attendance and adherence to company policies
  • Ability to collaborate within a team setting
  • Manage multiple tasks in a dynamic environment
  • Basic skills in math, reading, and computer usage
  • Operate various technological equipment
  • Flexibility to work different shifts
  • Ability to lift up to 50 lbs. and perform physical duties

Preferred Qualifications:

  • Previous experience in administrative or office support roles
  • Exposure to retail or service sectors
  • Proficiency in computer applications
  • Strong verbal and written communication skills
  • Willingness to learn and contribute to a diverse workplace

If you are eager to be part of a vibrant team, consider starting your career with us. Compensation begins at $17.75.



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