Insurance Revenue Recovery Manager

6 days ago

Plano, Texas, United States FinThrive Full time
About the Role

The Insurance Revenue Recovery Manager will play a key role in leading a team of solution advisors to help FinThrive customers achieve their revenue recovery goals from using the Insurance Discover product.

This role will guide the team to leverage financial, customer, product, and operational data to help customers maximize revenue recoveries.

The Insurance Revenue Recovery Manager will work closely with product, development, support, and customer success teams to achieve individual and team goals.

Key Responsibilities
  • Lead a team of Insurance Discover Solution Analysts to drive optimal customer revenue recovery from use of the Insurance Discover product.
  • Develop and manage a process to routinely review key customer metrics for the Insurance Discover product to identify potential issues with customer data flow, product performance, customer engagement, customer revenue recoveries, and customer invoicing.
  • Develop and manage a process to routinely engage customers on key value and product performance metrics.
  • Engage key FinThrive stakeholders to align internal processes with customer value realization.
  • Drive product and team performance by providing quantitative and qualitative data analysis and reporting of patterns, insights, and trends to business stakeholders.
  • Produce actionable reports that show key performance indicators, identify areas of improvement in current operations, and display root cause analysis of problems.
  • Participate in feedback to product and development teams in future product enhancements.
Requirements
  • 5+ years of experience in customer account management.
  • 5+ years of working experience in healthcare revenue cycle.
  • Microsoft Excel analysis and modeling, Microsoft SQL data extraction and analysis, Microsoft PowerPoint presentation building and formatting.
  • Strong quantitative and qualitative analytical skills with the ability to distill large data sets into meaningful insights and takeaways.
  • Demonstrated ability to work successfully in a cross-functional, matrix organization.
  • Fluency in methods to effectively identify and process stakeholder requirements.
  • Well-developed 'influencing without authority' skills.
  • Ability to interact with external and internal clients to ensure positive customer experience.
  • Ability to work on and execute several projects simultaneously.
  • Travel required: Up to 25% (travel could reach 1 out of every 4 weeks).
Preferred Qualifications
  • Bachelor's degree in finance, data analysis, or a similar degree.
  • Prior experience with CRM tools such as Salesforce.
  • Prior experience with visualization tools like Tableau or Microsoft PowerBI.
FinThrive's Core Values and Expectations
  • Demonstrate integrity and ethics in day-to-day tasks and decision making, adhere to FinThrive's core values of being customer-centric, agile, reliable, and engaged, operate effectively in the FinThrive environment and the work group, maintain a focus on self-development, and seek out continuous feedback and learning opportunities.
  • Support FinThrive's Compliance Program by adhering to policies and procedures pertaining to HIPAA, FCRA, GLBA, and other laws applicable to FinThrive's business practices; this includes becoming familiar with FinThrive's Code of Ethics, attending training as required, notifying management or FinThrive's Helpline when there is a compliance concern or incident, HIPAA-compliant handling of patient information, and demonstrable awareness of confidentiality obligations.

  • Senior Revenue Cycle Manager

    2 weeks ago

    Plano, Texas, United States FinThrive Full time

    About FinThriveFinThrive is a leading healthcare technology company that is revolutionizing the revenue cycle management industry.We are committed to delivering innovative solutions that help healthcare providers optimize their revenue streams and improve patient outcomes.About the RoleWe are seeking an experienced Senior Revenue Cycle Manager to join our...

  • Senior Revenue Cycle Manager

    2 weeks ago

    Plano, Texas, United States FinThrive Full time

    About FinThriveFinThrive is a leading healthcare technology company that is revolutionizing the revenue cycle management industry.We are committed to delivering innovative solutions that help healthcare providers optimize their revenue streams and improve patient outcomes.Job SummaryWe are seeking an experienced Senior Revenue Cycle Manager to join our team....

  • Recovery Operations Analyst

    2 weeks ago

    Plano, Texas, United States Hide and Seek Recovery Full time

    Job OverviewPosition: Skip TracerSalary: HourlyIf you are interested in becoming part of a dynamic and expanding organization that values family-oriented principles, this opportunity may be suitable for you.Hide and Seek Recovery is a recognized leader in the industry, experiencing consistent growth exceeding 60% annually. We are actively seeking to hire...

  • Pre-Recovery Associate

    2 weeks ago

    Plano, Texas, United States Hide and Seek Recovery Full time

    Job OverviewSalary: $16 per hourPosition SummaryThe Pre-Recovery Associate plays a crucial role in delivering exceptional service to our clients and customers.Key ResponsibilitiesProfessionally manage incoming inquiries from customers, ensuring timely and thorough resolution of issues.Efficiently collect customer information, assess their needs, and provide...

  • Revenue Management Associate

    1 week ago

    Plano, Texas, United States Trintech Full time

    POSITION OVERVIEWTrintech, a rapidly expanding technology firm, is seeking a dedicated and detail-oriented Billing Operations Coordinator to become a vital part of our finance team. This role will directly support the Revenue Accounting Manager and assist in the crucial functions of order processing and invoicing for our diverse range of services.KEY...

  • Director of Revenue Cycle Management

    1 week ago

    Plano, Texas, United States PSN Services LLC Full time

    Director of Revenue Cycle ManagementPSN Services LLC is seeking a seasoned leader to drive financial performance and ensure the accuracy, efficiency, and compliance of patient revenue capture, billing, and collection.Key ResponsibilitiesMaximize financial performance by ensuring accurate, efficient, and timely patient revenue capture, billing, and collection...

  • Revenue Optimization Specialist

    4 days ago

    Plano, Texas, United States CreditAssociates Full time

    About the RoleCreditAssociates, a leading debt resolution company, is seeking a skilled Revenue Specialist to join its team. As a Revenue Specialist, you will play a critical role in ensuring the timely collection of revenue and optimizing settlements.Key ResponsibilitiesRevenue Collection and Optimization: Review accounts to ensure that all earned fees are...

  • Revenue Optimization Specialist

    2 days ago

    Plano, Texas, United States CreditAssociates Full time

    About the RoleCreditAssociates, a leading debt resolution company, is seeking a skilled Revenue Specialist to join its team. As a Revenue Specialist, you will play a critical role in ensuring the timely collection of revenue and optimizing settlements.Key ResponsibilitiesRevenue Collection and Optimization: Review accounts to ensure that all earned fees are...

  • Insurance Claims Manager

    6 days ago

    Plano, Texas, United States CNA Full time

    Job SummaryCNA is seeking a highly skilled Commercial Claims Specialist to join our team. As a key member of our claims department, you will be responsible for managing commercial claims with moderate to high complexity and exposure.Key ResponsibilitiesClaim Management: Investigate and resolve claims according to company protocols, quality and customer...

  • Revenue Processing Specialist

    1 week ago

    Plano, Texas, United States Trintech Full time

    ROLE OVERVIEW Trintech, a rapidly expanding technology firm, is seeking a dedicated and efficient Order Entry Specialist to become a vital part of our finance team. This role will directly report to the Revenue Accounting Manager and will play a crucial role in assisting the Billing Supervisor with the management of order entries and invoicing processes. Key...

  • Senior Revenue Recognition Specialist

    2 weeks ago

    Plano, Texas, United States OpenGov Full time

    Become a Key Member of Our Finance Team as a Senior Revenue AccountantOpenGov is seeking a talented Senior Revenue Accountant to join our dedicated finance team. In this pivotal role, you will oversee the precise documentation and reporting of revenue cycles. This position demands a strong understanding of ASC 606 and a commitment to refining accounting...

  • Senior Manager of Revenue Operations

    1 week ago

    Plano, Texas, United States Trellix Full time

    About the Position: In this role, you will oversee the strategic and operational management of daily functions related to both national and international sales teams, focusing on technologies, systems, policies, and procedures. You will develop and implement processes to maintain the integrity and functionality of global sales territories. Your...

  • Insurance Customer Support Specialist

    2 weeks ago

    Plano, Texas, United States Westwood Insurance Agency Full time

    Company Overview:Westwood Insurance Agency stands as one of the premier personal lines agencies across the United States. Established in 1952, we have dedicated ourselves to assisting over a million clients in safeguarding their most valued possessions. With licensing in all 50 states, we proudly represent a diverse array of insurance products from the...

  • Linux Engineer

    6 days ago

    Plano, Texas, United States Genesis10 Full time

    Job SummaryGenesis10 is seeking a highly skilled Linux Engineer to join our team in Plano, TX. As a Linux Engineer, you will be responsible for managing and implementing end-to-end Linux-based infrastructure, ensuring the stability and reliability of critical core components.Key ResponsibilitiesInfrastructure Management: Design, implement, and manage...

  • Vehicle Fleet Attendant

    2 weeks ago

    Plano, Texas, United States Hide and Seek Recovery Full time

    Job OverviewPosition: Vehicle Fleet AttendantSalary: $15 per hourLocation: Plano, TexasWorking Hours: Monday to Friday, 8 a.m. to 5 p.m. (with potential overtime)Compensation: Starting pay of $15 per hourBenefits: Comprehensive benefits package, annual salary increasesAbout Our Company:Hide and Seek Recovery is a premier provider of vehicle recovery...

  • Insurance Sales Professional

    1 week ago

    Plano, Texas, United States Baldwin Risk Partners Full time

    Job SummaryBaldwin Risk Partners is seeking a highly motivated and results-driven Insurance Sales Professional to join our team. As an Insurance Sales Professional, you will play a critical role in helping our clients protect their assets and achieve their financial goals.Key Responsibilities:Develop and implement customized insurance solutions for clients,...

  • Insurance Agency Property Representative

    1 day ago

    Plano, Texas, United States Farmers Insurance- District 53 Full time

    Farmers Insurance Agency is seeking a skilled professional to join our team in District 53. As an Insurance Agency Property Representative, you will play a crucial role in delivering exceptional customer experiences and driving business growth.Key Responsibilities:Work in a fast-paced agency office environment, Monday to Friday, 8:30 to 5:30.Cross-sell...

  • Bilingual Transport Operator

    1 week ago

    Plano, Texas, United States Hide and Seek Recovery Full time

    Shuttle Driver Opportunity at Hide and Seek RecoveryHide and Seek Recovery is seeking a dependable shuttle driver to become part of our organization. The suitable candidate will be responsible for safely and efficiently transporting passengers throughout the area. We encourage applications from veterans, former law enforcement personnel, and civil service...

  • Bi-Lingual Transport Operator

    2 weeks ago

    Plano, Texas, United States Hide and Seek Recovery Full time

    Shuttle Operator Role at Hide and Seek RecoveryHide and Seek Recovery is in search of a dependable shuttle operator to enhance our workforce. The suitable candidate will be responsible for transporting clients securely and effectively throughout the area. We encourage applications from veterans, former law enforcement personnel, and civil service members.Key...

  • Bilingual Transport Operator

    1 week ago

    Plano, Texas, United States Hide and Seek Recovery Full time

    Shuttle Operator Role at Hide and Seek RecoveryHide and Seek Recovery is in search of a dependable shuttle operator to enhance our workforce. The suitable candidate will be responsible for safely and efficiently transporting clients throughout the metropolitan area. We encourage applications from veterans, former law enforcement officers, and civil service...