Revenue Processing Specialist
1 week ago
Trintech, a rapidly expanding technology firm, is seeking a dedicated and efficient Order Entry Specialist to become a vital part of our finance team. This role will directly report to the Revenue Accounting Manager and will play a crucial role in assisting the Billing Supervisor with the management of order entries and invoicing processes.
Key Responsibilities
- Analyze customer agreements (both domestic and international) to ensure accurate subscription configurations and prepare billing timelines.
- Guarantee prompt invoicing for new and ongoing customer agreements while striving to minimize billing discrepancies and invoice modifications.
- Regularly assess and enhance billing workflows and protocols to boost speed, quality, efficiency, and overall productivity.
- Handle, investigate, direct, and resolve customer inquiries related to invoicing as needed.
- Reconcile customer accounts when required and collaborate closely with Sales, Accounts Receivable, and the Revenue Team to address invoice-related concerns.
- Foster strong working relationships through effective communication.
- Provide necessary documentation for audit processes.
- Comply with and enforce company policies and procedures.
- Complete additional tasks as needed.
- A minimum of 2 years of experience in billing; experience in SaaS B2B or other detailed sectors is preferred.
- Excellent problem-solving, documentation, research, resolution, data analysis, and multitasking abilities.
- Capability to read and interpret sales agreements.
- Exhibit professionalism when managing conflicts, shifting priorities, and high-pressure situations.
- Strong eagerness to learn.
- Ability to cultivate relationships with clients and internal teams.
- Capacity to prioritize and manage various responsibilities in a dynamic environment.
- Willingness to work additional hours during month-end, quarter-end, and year-end periods as necessary.
- Maintain a positive and respectful demeanor.
- Experience with NetSuite ERP, Zuora, and Supplier Portals (such as Ariba, Coupa, etc.) is advantageous.
- Consistent and reliable attendance is essential.
- Flexible Time Off
- Hybrid work arrangements
- Comprehensive health and wellness programs
- Fully company-funded volunteer time
- 401k plan with company matching
- Pet Insurance options
- Tuition and Continuing Education reimbursement program
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