Revenue Processing Specialist

1 week ago


Plano, Texas, United States Trintech Full time
ROLE OVERVIEW

Trintech, a rapidly expanding technology firm, is seeking a dedicated and efficient Order Entry Specialist to become a vital part of our finance team. This role will directly report to the Revenue Accounting Manager and will play a crucial role in assisting the Billing Supervisor with the management of order entries and invoicing processes.

Key Responsibilities
  • Analyze customer agreements (both domestic and international) to ensure accurate subscription configurations and prepare billing timelines.
  • Guarantee prompt invoicing for new and ongoing customer agreements while striving to minimize billing discrepancies and invoice modifications.
  • Regularly assess and enhance billing workflows and protocols to boost speed, quality, efficiency, and overall productivity.
  • Handle, investigate, direct, and resolve customer inquiries related to invoicing as needed.
  • Reconcile customer accounts when required and collaborate closely with Sales, Accounts Receivable, and the Revenue Team to address invoice-related concerns.
  • Foster strong working relationships through effective communication.
  • Provide necessary documentation for audit processes.
  • Comply with and enforce company policies and procedures.
  • Complete additional tasks as needed.
Essential Qualifications
  • A minimum of 2 years of experience in billing; experience in SaaS B2B or other detailed sectors is preferred.
  • Excellent problem-solving, documentation, research, resolution, data analysis, and multitasking abilities.
  • Capability to read and interpret sales agreements.
  • Exhibit professionalism when managing conflicts, shifting priorities, and high-pressure situations.
  • Strong eagerness to learn.
  • Ability to cultivate relationships with clients and internal teams.
  • Capacity to prioritize and manage various responsibilities in a dynamic environment.
  • Willingness to work additional hours during month-end, quarter-end, and year-end periods as necessary.
  • Maintain a positive and respectful demeanor.
  • Experience with NetSuite ERP, Zuora, and Supplier Portals (such as Ariba, Coupa, etc.) is advantageous.
  • Consistent and reliable attendance is essential.
BENEFITS
  • Flexible Time Off
  • Hybrid work arrangements
  • Comprehensive health and wellness programs
  • Fully company-funded volunteer time
  • 401k plan with company matching
  • Pet Insurance options
  • Tuition and Continuing Education reimbursement program
At Trintech, we are committed to cultivating a culture that embodies our core values - Humble, Empowered, Reliable, and Open. These values shape our actions, define our identity, and motivate us to continuously pursue excellence in all our endeavors.

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