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Revenue Management Associate

2 months ago

Plano, Texas, United States Trintech Full time
POSITION OVERVIEW

Trintech, a rapidly expanding technology firm, is seeking a dedicated and detail-oriented Billing Operations Coordinator to become a vital part of our finance team. This role will directly support the Revenue Accounting Manager and assist in the crucial functions of order processing and invoicing for our diverse range of services.

KEY RESPONSIBILITIES
  • Examine customer agreements (both domestic and international) to ensure accurate subscription configurations and develop billing timelines.
  • Facilitate prompt invoicing for new and ongoing customer agreements while striving to minimize billing discrepancies and adjustments.
  • Regularly assess and enhance billing workflows and practices to boost efficiency, quality, and overall productivity.
  • Manage, investigate, direct, and resolve customer inquiries regarding invoicing as needed.
  • Perform account reconciliations when necessary and collaborate closely with Sales, Accounts Receivable, and the Revenue Team to address invoice-related concerns.
  • Establish strong working relationships through effective communication.
  • Provide necessary documentation for audit processes.
  • Comply with and enforce company policies and procedures.
  • Undertake additional responsibilities as required.
QUALIFICATIONS
  • A minimum of 2 years of experience in billing; experience in SaaS B2B or similar detailed industries is preferred.
  • Strong analytical, problem-solving, documentation, and multitasking abilities.
  • Capability to interpret and analyze sales contracts.
  • Exhibit professionalism in handling conflicts, shifting priorities, and high-pressure situations.
  • Demonstrated eagerness to learn and grow.
  • Ability to foster relationships with clients and internal teams.
  • Proficient in prioritizing and managing multiple tasks in a dynamic environment.
  • Willingness to work additional hours during peak periods such as month-end, quarter-end, and year-end.
  • Maintain a positive and respectful demeanor.
  • Experience with NetSuite ERP, Zuora, and Supplier Portals (e.g., Ariba, Coupa) is advantageous.
  • Consistent and reliable attendance is essential.
BENEFITS
  • Flexible Time Off policy.
  • Hybrid work arrangements available.
  • Comprehensive health and wellness programs.
  • Fully company-sponsored volunteer time.
  • 401k plan with employer matching.
  • Pet Insurance options.
  • Tuition and Continuing Education reimbursement.
At Trintech, we are committed to nurturing a culture founded on our core values: Humble, Empowered, Reliable, and Open. These principles guide our actions, shape our identity, and motivate us to pursue excellence in all that we do.