Risk Evaluator

4 days ago


Plano, Texas, United States Fortis Payments Full time
Job Summary

Fortis Payments is seeking a highly skilled Risk Evaluator to join our team. As a Risk Evaluator, you will play a critical role in evaluating and rendering decisions on new merchant applications to minimize monetary losses associated with financial, compliance, and fraud risks.

Key Responsibilities
  • Process applications and make decisions based on consumer credit reports, business financial condition, know-your-customer (KYC) and other information.
  • Review the merchant's application, credit report and background report and ultimately approve or decline that application based on all the information obtained.
  • Verify all application information through cross-reference checks, review business financials to assess credit worthiness of applicant, review merchant websites for compliance, business types and product verification, perform additional searches, reference checks, and bank verifications as necessary.
  • Review high-risk or questionable applications with management.
  • Assist Manager with updating documentation and credit policies and distributing them within the organization, as well as training the sales organization when necessary.
  • Ensure all files have all required documentation uploaded to database and conduct quality assurance audits for approved applications.
  • Act as a backup to the Account Boarding and Changes department.
  • Assist with special projects, i.e., conversions and other operational priorities as needed.
  • Handle outbound and inbound contacts with courtesy, integrity, and in a professional manner.
  • Perform other duties as assigned.
Requirements
  • Four-year degree preferred or equivalent work experience.
  • Experience utilizing systems within the payments industry to identify and mitigate risk related to merchant processing.
  • Strong relationship management and written and verbal communications skills.
  • Ability to work in a fast-paced environment.
  • Possesses a sense of urgency to meet client expectations.
  • Collaborative and results-driven problem solver.
  • Ability to look at situations from several points of view and craft solutions and responses.
  • 3+ years experience in the Credit Card/Merchant Processing industry.
  • Some weekend work-from-home hours required.

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