Patient Services Representative II, Shared Staff

4 days ago


Fairfield, California, United States Sutter Health Full time

Job Summary:

Sutter Health is seeking a skilled Patient Services Representative II, Shared Staff to serve as the first point of contact for patients entering our medical facility. This role requires strong communication and organizational skills to greet and check-in patients, verify information, schedule appointments, and update Electronic Health records.

Key Responsibilities:

  • Provide exceptional patient care and experience through competent job performance and effective communication.
  • Verify patient information, schedule appointments, and update Electronic Health records.
  • Facilitate intake procedures, including completion of healthcare and insurance forms and collection of payments for services.
  • Collaborate with healthcare providers and other staff members to ensure seamless patient care.
  • Adhere to all organizational, local, state, and federal regulations, codes, policies, and procedures to ensure patient privacy and safety.

Requirements:

  • High School Diploma or equivalent education/experience.
  • 1 year of recent relevant experience.
  • Basic knowledge of insurance policies and procedures, as well as patient billing.
  • Ability to interpret a variety of data and instructions, furnished in written, oral, diagram, or schedule form.
  • Strong written and verbal communication skills.
  • Well-developed time management and organizational skills.
  • General knowledge of computer applications, such as Microsoft Office Suite.

Benefits:

Sutter Health offers a comprehensive benefits package, including competitive pay, medical, dental, and vision insurance, 401(k) matching, and paid time off.

Pay Range:

$25.07 to $31.33 per hour.

Equal Opportunity Employer:

Sutter Health is an equal opportunity employer and welcomes applications from diverse candidates.



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