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Patient Services Representative, OP Rehap

2 months ago


Fairfield, California, United States NorthBay Health Full time
Job Summary

We are seeking a highly skilled Patient Services Representative to join our team at NorthBay Health. As a key member of our Ambulatory Division, you will be responsible for providing exceptional patient care and administrative support.

Key Responsibilities
  • Provide excellent customer service to patients, families, and visitors
  • Manage front office duties, including registration, scheduling, and medical records management
  • Verify insurance information and process claims
  • Collaborate with healthcare teams to ensure seamless patient care
Requirements
  • High School Graduate or equivalent preferred
  • Current AHA or equivalent BLS certification required
  • One to three years of customer engagement experience and/or service-centered role required
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a fast-paced environment
What We Offer
  • Competitive hourly salary range: $27.94 (based on years of experience)
  • Medical, dental, and vision benefits for full and part-time employees and their families
  • Tax-deferred 403b with a percentage matched by NorthBay Health
  • Employee Assistance Program
  • Employee Recognition Program
  • Vacation and Sick Time benefits
  • Disability Insurance
  • Wellness Program

At NorthBay Health, we are committed to delivering advanced medicine to our community. We offer a dynamic and supportive work environment, with opportunities for growth and development. If you are a motivated and compassionate individual who is passionate about providing exceptional patient care, we encourage you to apply for this exciting opportunity.