Patient Account Telephone Representative

3 days ago


Jacksonville, Florida, United States The Center for Orthopedic and Research E Full time
Job Title: Patient Account Telephone Representative

We are seeking a highly skilled and detail-oriented Patient Account Telephone Representative to join our team at The Center for Orthopedic and Research Excellence. As a key member of our Central Business Office, you will play a vital role in ensuring the smooth operation of our revenue cycle processes.

Key Responsibilities:

  • Respond to patient inquiries and resolve billing and payment issues in a timely and professional manner.
  • Work closely with clinics, co-workers, and other departments to ensure effective communication and resolution of patient accounts.
  • Analyze accounts for proper claims processing and payment posting through inquiries from patients or staff.
  • Explain insurance terms to assist patients in understanding their insurance benefits.

Requirements:

  • High school diploma/GED or equivalent working knowledge required.
  • Minimum of two years of experience in healthcare revenue cycle.
  • Advanced computer knowledge, including Windows-based programs.
  • Knowledge of medical billing and collection policies and procedures, ICD, and CPT coding.

What We Offer:

  • Competitive health and supplemental benefits.
  • Monthly stipend to use toward ancillary benefits.
  • HSA with qualifying HDHP plans with company match.
  • 401k plan with company match.
  • Employee Assistance Program available 24/7.
  • Employee Appreciation Days/Events.
  • Paid Holidays & Paid Time Off.

At The Center for Orthopedic and Research Excellence, we are dedicated to providing exceptional patient care and service. If you are a motivated and detail-oriented individual with a passion for healthcare, we encourage you to apply for this exciting opportunity.



  • Jacksonville, Florida, United States Southeast Orthopedic Specialists Full time

    Job Title: Patient Account Telephone RepresentativeAt Southeast Orthopedic Specialists, we are seeking a highly skilled and detail-oriented Patient Account Telephone Representative to join our Central Business Office team. As a key member of our revenue cycle team, you will play a critical role in ensuring seamless communication with patients, providers, and...


  • Jacksonville, Florida, United States Southeast Orthopedic Specialists Full time

    Job Title: Patient Account Telephone RepresentativeAt Southeast Orthopedic Specialists, we are seeking a highly skilled and detail-oriented Patient Account Telephone Representative to join our team. As a key member of our Central Business Office, you will play a vital role in ensuring the smooth operation of our patient account services.Key...


  • Jacksonville, Florida, United States CorVel Full time

    Job SummaryCorVel is seeking a skilled Telephonic Case Manager I to join our team. As a Telephonic Case Manager I, you will be responsible for coordinating resources and creating flexible, cost-effective options for ill or injured individuals on a case-by-case basis to facilitate quality individualized treatment goals, including timely return-to-work if...


  • Jacksonville, Florida, United States Healthcare Outsourcing Network, LLC Full time

    Job OpportunityWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Healthcare Outsourcing Network, LLC. As a key member of our revenue cycle management team, you will play a critical role in ensuring the smooth operation of our patient account management services.Key ResponsibilitiesProvide exceptional customer...


  • Jacksonville, Florida, United States UF Health Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Patient Access Center Representative to join our team at UF Health. As a key member of our Patient Access Center, you will be responsible for providing exceptional customer service to patients, staff, and healthcare providers while handling high-volume incoming phone calls.Key...


  • Jacksonville, Florida, United States CorVel Full time

    Job SummaryWe are seeking a skilled Telephonic Case Manager to join our team at CorVel. As a Telephonic Case Manager, you will play a critical role in coordinating resources and creating cost-effective options for individuals with medical needs.Key ResponsibilitiesCoordinate medical case management services for individuals through collaboration with...


  • Jacksonville, Florida, United States UF Health Full time

    Job Title: CSR II Patient Access CenterJob Summary:We are seeking a highly skilled and customer-focused CSR II Patient Access Center Representative to join our team at UF Health. As a key member of our Patient Access Center, you will be responsible for providing exceptional customer service to patients, staff, and community healthcare providers while...


  • Jacksonville, Florida, United States Kathy Scott - State Farm Agent Full time

    About the RoleWe are seeking a highly motivated and customer-focused Account Representative to join our team at Kathy Scott - State Farm Agent. As an Account Representative, you will play a vital role in growing our agency through meaningful client relations and acting as a liaison between customer needs and agency departments.ResponsibilitiesProvide...


  • Jacksonville, Florida, United States Total Quality Logistics Full time

    About the Role:As a key member of our Sales Team, you will be responsible for driving revenue and supporting our established sales team at Total Quality Logistics. You will start your career in an accelerated training program to learn the industry and our company culture. Once training is complete, you will become a dedicated Account Representative focused...


  • Jacksonville, Florida, United States OneBlood Full time

    Territory Account RepresentativeOneBlood is seeking a highly motivated and results-driven Territory Account Representative to join our team. As a key member of our sales team, you will be responsible for executing blood donor recruitment programs in assigned territories to meet established goals.Key Responsibilities:Develop and maintain effective...


  • Jacksonville, Florida, United States OneBlood Full time

    Territory Account RepresentativeOneBlood is seeking a highly motivated and results-driven Territory Account Representative to join our team. As a key member of our sales team, you will be responsible for executing blood donor recruitment programs in assigned territories to meet established goals.Key Responsibilities:Develop and maintain effective...


  • Jacksonville, Florida, United States AgCareers Full time

    Job Summary: We are seeking a reliable and goal-oriented Collections Account Representative to join our team. As a Collections Account Representative, you will be the lifeline of the company, working with customers to resolve their overdue accounts with dignity and transparency.Key Responsibilities:Manage outbound and inbound collection calls with...


  • Jacksonville, Florida, United States OneBlood Full time

    Job Title: Territory Account RepresentativeOneBlood is seeking a highly motivated and results-driven Territory Account Representative to join our team. As a key member of our sales team, you will be responsible for executing blood donor recruitment programs in assigned territories to meet established goals.Responsibilities:Develop and maintain effective...


  • Jacksonville, Florida, United States CPAP MEDICAL SUPPLIES & SERVICES, INC. Full time

    Job Title: Patient Accounts SpecialistAt CPAP Medical Supplies & Services, Inc., we are seeking a highly skilled Patient Accounts Specialist to join our team.Job Summary:The Patient Accounts Specialist is responsible for handling various aspects of the patient billing process, including managing insurance claims, resolving billing issues, processing...


  • Jacksonville, Florida, United States Kathy Scott - State Farm Agent Full time

    Job OverviewWe are seeking a highly motivated and customer-focused Account Representative to join our team at Kathy Scott - State Farm Agent. As a key member of our agency, you will play a vital role in growing our business through meaningful client relationships and acting as a liaison between customer needs and agency departments.ResponsibilitiesProvide...


  • Jacksonville, Florida, United States Credit Acceptance Full time

    Join Our Team as an Account Solutions RepresentativeCredit Acceptance is a leading indirect auto finance company that has been in business for over 50 years. We offer a great work environment, competitive benefits, and progressive career opportunities. As an Account Solutions Representative, you will play a critical role in helping customers achieve...


  • Jacksonville, Florida, United States RADIFI FEDERAL CREDIT UNION Full time

    Job Title: Lending and Member Account RepresentativeJoin RadiFi Federal Credit Union as a Lending and Member Account Representative, where you will play a vital role in serving our members and promoting our products and services.Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Lending and Member Account...


  • Jacksonville, Florida, United States PEARCE & ASSOCIATES RECRUITERS Full time

    Job SummaryAs a Commercial Lines Account Manager, you will play a crucial role in maintaining, expanding, and servicing assigned accounts. Your primary responsibility will be to provide exceptional customer service, ensuring that our clients receive the best possible support and guidance in their commercial insurance needs.Key Responsibilities:Process daily...


  • Jacksonville, Florida, United States Baptist Health System Full time

    Join Our Team at Baptist Health SystemWe are seeking a highly skilled Patient Access Representative II to join our team at Baptist Health System. As a key member of our Call Center team, you will play a vital role in ensuring seamless patient access to our medical services.Key Responsibilities:Provide exceptional patient service and support via phone and...


  • Jacksonville, Florida, United States Christopher Patrick - State Farm Agent Full time

    Job OverviewChristopher Patrick - State Farm Agent is seeking a qualified professional to join their team as an Insurance Account Representative. This role involves providing exceptional customer service, educating customers about insurance options, and working with the agent to establish and meet marketing goals.ResponsibilitiesProvide prompt, accurate, and...