Medical Assistant
3 weeks ago
As a Medical Assistant - Customer Service Representative at UF Health, you will play a vital role in providing exceptional patient care and administrative support to our surgery department. This dynamic role requires a skilled and compassionate individual who can multitask, prioritize, and maintain a high level of customer service in a fast-paced environment.
Key Responsibilities:
• Provides excellent customer service to patients, families, and representatives, ensuring a positive experience throughout their visit.
• Receives and directs messages, including electronic, in-person, and telephone calls, to the appropriate personnel.
• Maintains patient scheduling functions, sets appointments, and interviews patients for registration.
• Performs cashiering functions, including co-payments and patient payments.
• May perform routine clerical duties, venipuncture, and administer routine medications under the supervision of a licensed physician.
Requirements:
• 1 year of medical assisting experience preferred.
• 2-4 years of clerical/customer service experience in a healthcare-related industry preferred.
• High School Diploma or GED equivalent required.
What We Offer:
UF Health is an Equal Opportunity Employer and a Drug-Free Workplace. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
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