Patient Service Representative
1 month ago
Job Summary
We are seeking a highly skilled Patient Service Specialist to join our team at Select Physical Therapy in Jacksonville, FL. As a Patient Service Specialist, you will be responsible for providing exceptional patient care and administrative support to our patients and staff.
Key Responsibilities
- Greet new and existing patients, register new patients, and provide information about their visit
- Schedule patient appointments in person or over the phone
- Communicate with patients, providers, and coworkers to ensure seamless care
- Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications
- Provide patients with pertinent information about their next appointment as they check out
Requirements
- High School diploma or equivalent required
- Customer service experience preferred
Working Conditions
- Ability to walk, stand, bend, and reach consistently throughout a work day/shift
- Ability to lift up to 25lbs, safely, from ground to waist using proper body mechanics
- Visual acuity (near and distant) sufficient to maintain accurate records, recognize people, and understand written direction
- Ability to speak and hear sufficiently to understand and give directions
About Select Physical Therapy
Select Physical Therapy is committed to providing exceptional patient care and service. We are an equal-opportunity employer and welcome applicants from diverse backgrounds.
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