Food Service Operations Supervisor

2 weeks ago


San Diego, California, United States University of California Full time

Position Overview:
Under the guidance of the Assistant Director of Nutrition, the Food Service Operations Supervisor holds key managerial responsibilities for overseeing the Room Service Operations within the Nutrition Services Department.

Role Responsibilities:
The Supervisor is recognized as a subject matter expert in logistics, sanitation oversight, patient experience, and satisfaction. This role requires a comprehensive understanding of therapeutic diet principles, nutrient analysis, and the effective use of food service software systems, particularly CBORD, in relation to nutrition services.

The Supervisor actively collaborates with the Assistant Director and management team to identify and implement enhancements to the Room Services program.

Staff Training and Development:
This position is responsible for training staff on essential topics such as food safety, sanitation practices, infection control, therapeutic diets, and operational standards. The Supervisor exemplifies exceptional interpersonal communication skills and problem-solving abilities, fostering a culture of teamwork and collaboration.

Collaboration with Clinical Staff:
Serves as a vital liaison between nutrition services and clinical staff, including nurses and physicians, to enhance patient experience.

Operational Coordination:
The Supervisor works closely with the Assistant Director, Sous Chef, and Room Service Manager to ensure the effective utilization of patient food, timely meal delivery, and accuracy in service.

Additional Duties:
Performs other related functions as necessary to support the department's objectives.

Minimum Qualifications:
Five or more years of supervisory or management experience in a customer service or healthcare-focused environment, or an equivalent combination of education and experience. Proven knowledge of food service and sanitation regulations is essential.

Preferred Qualifications:
A Bachelor's Degree or higher in healthcare, nutrition, or a related field. Possession of ServSafe Certification or an equivalent credential is desirable. Experience with Point of Sale (POS) systems and familiarity with CBORD software is advantageous.

Special Conditions:
Reliable transportation and an acceptable driving record are required. Flexibility to work various hours and locations based on business needs is essential. Employment is contingent upon a criminal background check and a pre-employment physical.



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