Microsoft 365 Systems Administrator

2 weeks ago


Allentown, Pennsylvania, United States RCG Infosoft Full time
Job Overview

Position: Microsoft 365 Administration

Location: Remote

Work Model: 100% Onsite from day 1

Employment Type: Contract

Contract Duration: 6+ Months with potential for extension

Visa Requirements: Open (No third-party candidates)

Number of Positions: 1

Immediate Start: Yes

Essential Skills: Proficiency in Microsoft 365 Administration

Role Responsibilities:

  • Administer Microsoft M365 environments
  • Implement and manage MS Conditional Access Rules
  • Oversee, assess, and troubleshoot system changes
  • Ensure all modifications receive necessary approvals
  • Manage Litigation Holds and create holds manually in MS Purview for emails, Teams messages, and OneDrive
  • Utilize scripts for bulk operations when needed
  • Set Lit Hold External Attributes in Active Directory
  • Configure Lit Hold flags in Exchange
  • Conduct specific investigations, including retrieving emails and Teams messages for HR purposes
  • Grant permissions to users in the Purview portal as required
  • Develop and manage Power BI workspaces and configure associated Active Directory Groups
  • Review and assess Power Apps use case requests
  • Provide general troubleshooting and support across Power Platform
  • Maintain updates for the Center of Excellence (COE)
  • Oversee SharePoint projects requested by the business
  • Manage storage space and purchase new storage as necessary
  • Ensure resolution of support tickets, collaborating with users as needed
  • Facilitate new SharePoint site requests and data privacy approvals
  • Support Entra ID and troubleshoot user sign-in issues
  • Manage Multi-Factor Authentication (MFA) setups and resets
  • Engage in MS Incident Management and communicate issues across the organization
  • Create and manage support tickets, assisting others in the process
  • Review support tickets monthly with the MS Incident Manager
  • Support Entra ID Enterprise Applications and review Admin Consent requests
  • Provide Exchange Online support as needed


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