Senior IT Systems Specialist
1 week ago
We are seeking a highly skilled and experienced IT professional to join our team as a Senior IT Systems Specialist. This role will play a critical part in ensuring the stability, integrity, and functionality of our server, storage, and virtualization systems.
Key Responsibilities:- Oversee day-to-day operations of enterprise systems, providing applications support and patch management.
- Manage multiple financial applications and collaborate with support teams to resolve issues.
- Coordinate IT needs with business processes, organizational policies, and company goals.
- Develop innovative technology solutions by partnering with Management and recommending new solutions.
- Evaluate, install, configure, and test server systems.
- Provide proactive and reactive server support.
- Perform and maintain backups for servers and images.
- Create and implement detailed inventory system for hardware, software, and licenses.
- Set up proactive software update and hardware maintenance schedules.
- Set up and maintain real-time monitoring on servers and local remote connectivity.
- Ensure proper functioning of business applications and perform software upgrades as necessary.
- Maintain current systems and evaluate, recommend, test, and implement new technologies.
- Resolve IT operational and user issues by understanding key underlying issues and determining system improvements.
- Determine IT operations service level requirements by analyzing user and department needs.
- Act as liaison for technology vendors and outside software and hardware support.
- Develop training materials, manuals, technical bulletins, online help documents, and user documentation aids.
- Conduct formal and informal training for users.
- Serve as escalation point of contact in an on-call rotation for after-hours and weekend support.
- Bachelor's degree or equivalent experience required.
- 3-5 years of experience in Information Technologies, including server and application support in banking/finance.
- Outstanding interpersonal skills, including ability to communicate effectively with employees at all levels.
- Strong analytical skills.
- Strong sense of accountability and solid organizational skills.
- Proven ability to perform quality work against deadlines.
- Experience establishing and documenting standards, policies, and processes.
- PowerShell Scripting.
- SQL Server basic database administration, including backup and recovery and performance tuning.
- VMware ESXi.
- VMware Horizon Client (VDI).
- Project scoping and management experience.
- Windows 10, Windows Server 2012, Windows Server 2016, Windows Server 2019.
- Microsoft Office and Exchange 365.
- Microsoft SCCM.
- Veeam Backup and Recovery.
ESSA Bank and Trust is a Pennsylvania-chartered bank providing banking, insurance, investments, and trust services to individuals and businesses throughout Eastern Pennsylvania and surrounding areas.
We operate 21 community offices throughout Pennsylvania in the Greater Pocono, Lehigh Valley, Scranton/Wilkes-Barre, and suburban Philadelphia markets.
Our corporate headquarters is located in Stroudsburg, PA.
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