Insurance Customer Support Specialist

2 weeks ago


Cape Coral, Florida, United States Brightway Insurance - Cape Coral Full time
Job Overview

We are looking for a motivated individual to deliver outstanding customer support to our clients and policyholders. In this role, you will assist a licensed insurance agent with various insurance policies, guide potential clients on coverage options, and help convert quotes into active policies.

Compensation:

$15 - $17 hourly

Key Responsibilities:
  • Address client concerns or complaints, providing effective solutions and ensuring issues are resolved satisfactorily.
  • Verify client insurance coverage and supply policyholders with necessary proof of insurance documentation.
  • Respond to incoming inquiries regarding insurance policies, coverage issues, consumer complaints, and general questions.
  • Maintain a record of all customer inquiries and follow up to ensure all questions regarding policies are thoroughly answered.
Required Qualifications:
  • A strong work ethic can compensate for lack of experience.
  • Excellent active listening skills are essential.
  • Effective communication skills are highly valued.
  • Prior experience in customer service is advantageous.
About Brightway Insurance - Cape Coral

Brightway Insurance - Cape Coral stands out as a unique independent insurance agency. As a Brightway agency, we maintain partnerships with over 100 insurance carriers, enabling us to provide expert guidance and a wider array of choices than typical independent agents.

Our team consists of skilled agents who operate both independently and collaboratively.



  • Cape Coral, Florida, United States Brightway Insurance Full time

    Position OverviewBrightway Insurance is in search of a motivated individual to deliver outstanding support to our clients and policyholders. Your role will involve assisting a licensed insurance agent with various policies, guiding prospective clients on coverage options, and facilitating the conversion of quotes into active policies. Key...


  • Cape Coral, Florida, United States Great Florida Insurance Full time

    **Job Summary**We are seeking a highly skilled and experienced Insurance Customer Service Representative to join our team at Great Florida Insurance. As an Insurance Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Respond to customer inquiries and resolve...


  • Cape Coral, Florida, United States Great Florida Insurance Full time

    **Job Summary**At Great Florida Insurance, we are seeking a highly skilled and experienced Insurance Customer Service Representative to join our team. As an Insurance Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.**Key Responsibilities:**Respond to customer inquiries and resolve...


  • Cape Coral, Florida, United States Circle K Stores, Inc. Full time

    Join Our Team as a Retail Customer Support SpecialistLocation: FlexibleWe are seeking a dedicated Retail Customer Support Specialist to enhance our customer service experience. If you are passionate about providing exceptional service and thrive in a dynamic environment, we want to hear from you!Key Responsibilities:Assist customers with inquiries and...


  • Cape Coral, Florida, United States Millennium Physician Group Full time

    Job OverviewPosition: Insurance Authorization SpecialistEmployment Type: Full-Time (Monday-Friday 8AM-5PM)Company: Millennium Physician GroupMillennium Physician Group is actively seeking a dedicated Insurance Authorization Specialist to enhance our Referral and Authorization team. We are in search of an enthusiastic individual who thrives on patient...


  • Cape Coral, Florida, United States Brit Foshee - Allstate Insurance Full time

    Job OverviewAs a valued member of the Brit Foshee - Allstate Insurance team, the Customer Service Specialist plays a critical role in delivering exceptional customer experiences. This position involves serving as a primary point of contact for clients, providing timely and accurate information, and ensuring a positive interaction.Key ResponsibilitiesCustomer...


  • Cape Coral, Florida, United States Aspire Health Group Full time

    Join Our Team as a Community Support Specialist Aspire Health Group is on the lookout for a dedicated Community Support Specialist who is passionate about enhancing the lives of our residents and their families. We are committed to fostering a supportive environment that prioritizes the emotional and social well-being of each individual. As a Community...


  • Cape Coral, Florida, United States MD Now Full time

    Position OverviewThis role is eligible for performance incentives.IntroductionAre you seeking a fulfilling career as a Clinical Support Specialist? Join MD Now, a part of HCA Healthcare, the leading provider of healthcare services in the nation.BenefitsAt MD Now, we offer a comprehensive rewards package designed to support the health, life, career, and...


  • Cape Coral, Florida, United States Build All Inc Full time

    Position: Administrative Support SpecialistWe are seeking an Administrative Support Specialist to provide assistance with regulatory compliance and data management tasks. While previous experience is advantageous, we are open to offering training for the right candidate. Compensation can be structured per project or on an hourly basis.Key...


  • Cape Coral, Florida, United States Mississippi State University Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Office Support Specialist to join our team at Mississippi State University. The successful candidate will provide administrative support to our department, ensuring the smooth operation of our office.Key ResponsibilitiesPerform a wide range of administrative tasks, including data entry,...


  • Cape Coral, Florida, United States Lee Health Full time

    Location:Santa Barbara Professional Center -224 Santa Barbara BlvdCape Coral FL 33991Department: Patient Business OfficeWork Type: Full TimeShift: Shift 1/8:00:00 AM to 4:30:00 PMMinimum to Midpoint Pay Rate:$ $18.75 / hourSummaryProvides claim follow up, resolution of and payment from insurance companies for unpaid claims of LMHS employed physicians. Duties...


  • Cape Coral, Florida, United States Lee Health Full time

    Location:Santa Barbara Professional Center -224 Santa Barbara BlvdCape Coral FL 33991Department: Patient Business OfficeWork Type: Full TimeShift: Shift 1/8:00:00 AM to 4:30:00 AMMinimum to Midpoint Pay Rate:$ $18.75 / hourSummaryManages accounts receivable to ensure timely and accurate billing and reimbursement of patient accounts. Assists customers and...


  • Cape Coral, Florida, United States Healthcare Support Permanent Placement Full time

    Healthcare Support Permanent Placement is currently seeking a Clinical Laboratory Specialist for a position within a healthcare facility.Position Overview & RequirementsSpecialty: Clinical Laboratory SpecialistDiscipline: Allied Health ProfessionalEmployment Type: Staff40 hours per weekShift: 8 hoursLaboratory Supervisor Responsibilities:Oversee the direct...


  • Cape Coral, Florida, United States SCI Full time

    **About SCI**At SCI, we celebrate lives and honor the memories of those who have passed. Our associates are the heart of our organization, and we strive to create a work environment that is supportive, inclusive, and rewarding.**Job Summary**We are seeking a highly skilled and compassionate Service Support Specialist Part Time to join our team. As a key...


  • Cape Coral, Florida, United States Brightway Insurance - Cape Coral Full time

    Job OverviewWe are seeking a motivated individual to deliver outstanding customer support to our clients and policyholders. In this role, you will assist a licensed agent with insurance matters, guide prospective clients on coverage options, and help convert quotes into active policies. If you possess prior experience in customer service within the insurance...


  • Cape Coral, Florida, United States Millennium Physician Group Full time

    Job OverviewAt Millennium Physician Group, we are seeking a highly skilled and dedicated Medical Support Specialist to join our team. As a key member of our healthcare team, you will play a vital role in providing exceptional patient care and support.Key ResponsibilitiesClinical SupportAssist healthcare providers with patient examinations and...


  • Coral Gables, Florida, United States DOCTORS HEALTHCARE PLANS, INC. Full time

    Position Overview: The Insurance Broker Support Specialist will collaborate closely with the Doctors Health Care Plans Agency and Broker professionals to address their diverse requirements.Key Responsibilities: Engage with existing agency and broker clients through various communication channels. Effectively manage the sales and enrollment portal with...


  • Coral Gables, Florida, United States DOCTORS HEALTHCARE PLANS, INC. Full time

    Job OverviewThe Insurance Broker Support Specialist will collaborate closely with the Doctors Health Care Plans Agency and Broker professionals to address their diverse requirements.Key Responsibilities:Engage with existing agency and broker clients through phone and email communication.Accurately manage the sales and enrollment platform with...


  • Cape Coral, Florida, United States Coralwood Dermatology Full time

    Position OverviewWe are seeking a dedicated Clinical Support Specialist to carry out a variety of administrative and clinical tasks to ensure the smooth operation of our dermatology practice. This role involves direct collaboration with healthcare professionals and staff to manage patient interactions, assist in clinical procedures, and maintain accurate...


  • Coral Gables, Florida, United States HUB International Full time

    International Opportunities:HUB International Limited, a leading global insurance and employee benefits broker, is seeking a skilled Commercial Lines Customer Service Representative to join our team.About the Role:As a Commercial Lines Customer Service Representative, you will be responsible for providing exceptional service to our clients, responding to...