Executive Director of Retail Operations
23 hours ago
We are seeking a highly skilled and experienced General Manager to join our team at Good Day Farm. As a key member of our leadership team, you will be responsible for overseeing the day-to-day operations of our dispensary, ensuring that our patients receive an exceptional experience.
Key Responsibilities- Patient Experience
- Develop and implement strategies to ensure that patients receive a wonderful experience, including providing excellent customer service and ensuring that their needs are met.
- Team Leadership
- Supervise and manage a team of dispensary staff, providing guidance and support to ensure that they are well-informed and equipped to provide excellent patient care.
- Develop and implement training programs to ensure that staff have the necessary skills and knowledge to provide exceptional patient care.
- Operations Management
- Oversee the day-to-day operations of the dispensary, including managing inventory, processing payments, and ensuring that the store is clean and well-organized.
- Develop and implement processes to ensure that the dispensary is running efficiently and effectively.
- Compliance
- Ensure that the dispensary is in compliance with all relevant laws and regulations, including those related to cannabis sales and patient care.
- Develop and implement policies and procedures to ensure that the dispensary is operating in compliance with all relevant laws and regulations.
- Experience
- Proven experience working as an AGM or GM in a dispensary.
- Qualifications
- Ability to pass a background check and receive a facility agent card from the state.
- Sound knowledge of cannabis strains and their medicinal benefits.
- Outstanding organizational skills.
- Excellent analytical and problem-solving skills.
- Effective communication skills.
- Exceptional customer service skills.
- Work well with other team-members.
- Be self-motivated and possess the desire for self-development.
- Have the ability to work autonomously when required.
- Physical Requirements
- Prolonged periods of standing and walking throughout the retail space.
- Must be able to lift up to 15 pounds at times.
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