Sales Director

6 days ago

Des Moines, Iowa, United States StepStone Hospitality Inc. Full time
Job DescriptionJob DescriptionDescription:

The Renaissance Des Moines Savery Hotel, managed by StepStone Hospitality, is seeking a highly motivated and experienced Sales Manager to join our team. This individual will be responsible for developing and implementing sales strategies to drive revenue growth and exceed sales targets.

Key Responsibilities:

  • Develop comprehensive knowledge of market position, banquet and food and beverage revenues, pricing and rate structures, sales strategies, yield management, booking trends, and future hotel planning.
  • Work closely with clients to develop all details of all banquet functions.
  • Be fully knowledgeable of competitive markets outside the area.
  • Be fully knowledgeable of the capabilities and limitations of the hotel and departments that may impact sales strategies.
  • Follow Sales policies and procedures as developed in the annual Marketing plan.
  • Make personal sales calls.
  • Conduct site tours for potential clients.
  • Maintain professionalism in problem situations.
  • Maintain detailed records of discussions with guests, including all meeting setups, food and beverage, etc.
  • Upsell to improve revenue generation on property.
  • Attend trade shows, industry and local events that create opportunities for networking.
  • Develop creative marketing techniques.
  • Achieve and exceed individual and team annual goals as established by the annual Marketing plan.
  • Be fully knowledgeable of the role of rooms merchandising as it pertains to overall revenue and to periodically evaluate, assess and revise the parameters of the program.
  • Achieve budgeted revenues and expenses and maximize profitability related to the sales department.
  • Maintain correct procedures for credit control, financial transactions, and security of financial assets.
  • Respond and resolve guest requests, complaints, or questions in a courteous and timely manner.
  • Ability to accurately use various office and sales software.

Requirements:

  • Must be able to work nights and weekends when required.
  • Must have comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors.
  • Ability to assist with the design and preparation of statistical reports and presentations as needed.
  • Ability to accurately report information.
  • Ability to assist with various office department tasks as needed.
  • Ability to scrupulously follow all StepStone and hotel policies and procedures and communicate the StepStone Mission and Core Values.
  • Projects and assignments are completed thoroughly, professionally, and with care.
  • Adjust to high-pressure conditions and is open to change.
  • Assumes responsibility for personal growth and development.
  • Conducts him/herself (acts and dresses) professionally at all times; sets standards for all associates.
  • Expresses ideas and conveys information clearly, effectively, and professionally and actively listens to others.
  • Conveys company information, decisions, or problems to appropriate parties on a timely basis.

Stepstone Hospitality and the Renaissance Des Moines Savery Hotel are Equal Opportunity Employers - EOE/M/F/D/V

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