Front Desk Staff Assistant

3 weeks ago


Baltimore, Maryland, United States HEI Hotels & Resorts Full time

Job Summary

As a Front Desk Staff Assistant at HEI Hotels & Resorts, you will be the first point of contact for our guests, providing a warm and welcoming experience. Your role will involve greeting customers, handling cash and credit transactions, and responding to guest inquiries.

Key Responsibilities

  • Greet guests immediately and provide a positive first impression
  • Handle cash and credit transactions, including making change and balancing the house bank
  • Respond to guest inquiries and provide accurate information about hotel services and local attractions
  • Complete the registration process by inputting and retrieving information from the computer system
  • Promote HEI Hotels & Resorts and brand marketing programs

Requirements

  • Ability to stand and move throughout the front office and continuously perform essential job functions
  • Ability to access and accurately input information using a moderately complex computer system

About HEI Hotels & Resorts

HEI Hotels & Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental, and financial wellness. Our benefits include competitive medical and dental programs, vision insurance, vacation, sick, and holiday programs, and a wide array of coverage for your financial wellness.


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