Front Desk Associate
3 weeks ago
Job Title: Front Desk Associate
Job Summary: We are seeking a highly skilled Front Desk Associate to join our team at TEKsystems. As a Front Desk Associate, you will be responsible for providing exceptional customer service to patients, answering phone calls, and assisting with patient registration, insurance, and billing.
Key Responsibilities:
- Direct patient registration, patient insurance, billing, and collections to ensure accurate patient billing and efficient account collection.
- Broad knowledge of front office practices and procedures, including the Company's Electronic Medical Records system (EMR).
- Broad understanding of insurance practices and procedures.
- Assist with billing-related issues.
- Ensure compliance with regulations and standards of performance for quality care.
- Answer telephones and assist with patient check-in/check-out, as needed.
- Direct patient requests or questions to the appropriate provider.
- Schedule appointments.
- Provide assistance to other office staff as needed.
- Maintain excellent customer service skills in dealings with patients, coworkers, and the public.
- Maintain patient confidentiality.
- Perform related work and other duties as required.
Requirements:
- Must have excellent computer skills and customer service.
- Must have at least one year in healthcare administrative type role, front desk, med sec, scheduling etc.
- Must have excellent communication skills.
- EPIC experience would be a BONUS but not a must.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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