Front Desk Associate

3 weeks ago


Baltimore, Maryland, United States TEKsystems Full time

Job Title: Front Desk Associate

Job Summary: We are seeking a highly skilled Front Desk Associate to join our team at TEKsystems. As a Front Desk Associate, you will be responsible for providing exceptional customer service to patients, answering phone calls, and assisting with patient registration, insurance, and billing.

Key Responsibilities:

  • Direct patient registration, patient insurance, billing, and collections to ensure accurate patient billing and efficient account collection.
  • Broad knowledge of front office practices and procedures, including the Company's Electronic Medical Records system (EMR).
  • Broad understanding of insurance practices and procedures.
  • Assist with billing-related issues.
  • Ensure compliance with regulations and standards of performance for quality care.
  • Answer telephones and assist with patient check-in/check-out, as needed.
  • Direct patient requests or questions to the appropriate provider.
  • Schedule appointments.
  • Provide assistance to other office staff as needed.
  • Maintain excellent customer service skills in dealings with patients, coworkers, and the public.
  • Maintain patient confidentiality.
  • Perform related work and other duties as required.

Requirements:

  • Must have excellent computer skills and customer service.
  • Must have at least one year in healthcare administrative type role, front desk, med sec, scheduling etc.
  • Must have excellent communication skills.
  • EPIC experience would be a BONUS but not a must.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.



  • Baltimore, Maryland, United States MITAGS Full time

    Job Type: Full-timeDescriptionAt MITAGS, we're not just another hotel. We're a culture and a closely knit team. We believe in respect for our customers and employees, in openness and honesty, and in creating a positive workplace experience. This is why many of our employees have been with us for 5, 10, 15, even over 20 years. We're proud of our employee...


  • Baltimore, Maryland, United States Residence Inn Downtown Inner Harbor Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Hotel Front Desk Attendant to join our team at Residence Inn Downtown Inner Harbor. As a key member of our guest services team, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.Key ResponsibilitiesWelcoming and registering...

  • Front Desk Ambassador

    3 weeks ago


    Baltimore, Maryland, United States Thornhill Properties, Incorporated Full time

    We are seeking a highly skilled and professional individual to provide exceptional service to our residents and guests at Thornhill Properties, Incorporated. As a Front Desk Ambassador, you will be the first point of contact for visitors and will be responsible for ensuring a warm and welcoming experience.Main ResponsibilitiesGreet visitors in a professional...


  • Baltimore, Maryland, United States Method Products Full time

    We are seeking a talented Front Desk Supervisor to join our team at ROOST Baltimore. The ideal candidate will have a passion for the hospitality industry and a proven track record of supervising a team. As a Front Desk Supervisor, you will be responsible for ensuring the highest level of service to our guests, while maximizing room revenue and occupancy.The...


  • Baltimore, Maryland, United States Pyramid Global Hospitality Full time

    We are seeking a highly motivated individual to join our Front Desk team as a Front Desk Agent. The ideal candidate uses their engaging personality to create a memorable first impression for our guests. The Front Desk Agent is responsible for checking in, registering guests, and providing exceptional customer service to ensure a positive experience for our...


  • Baltimore, Maryland, United States Sage Hospitality Full time

    Job Overview:Sage Hospitality Group is seeking a skilled Hospitality Front Desk Supervisor to join our team. As a key member of our front office staff, you will be responsible for ensuring an efficient operation that produces excellent results for our customers.Responsibilities:Supervise the front desk team to ensure a high level of service and hospitality...


  • Baltimore, Maryland, United States Shaner Hotel Group Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at the McHenry Row Courtyard by Marriott in Baltimore. As a key member of our hospitality team, you will be responsible for providing exceptional guest service, ensuring a seamless check-in and check-out experience, and maintaining a clean and organized front...


  • Baltimore, Maryland, United States Four Seasons Hotels Limited Full time

    About Four Seasons:At Four Seasons Hotels Limited, we believe in delivering exceptional guest experiences through a commitment to luxury with genuine heart. Our team members around the world create amazing experiences for our guests, residents, and partners by providing a world-class employee experience and company culture.We recognize a familiar face,...

  • Medical Secretary

    4 weeks ago


    Baltimore, Maryland, United States TEKsystems Full time

    About the Role:We are seeking a highly skilled Medical Secretary to join our team at TEKsystems. As a Medical Secretary, you will be responsible for providing exceptional customer service to our clients and patients. Key Responsibilities:Manage front desk operations, including scheduling appointments and handling patient inquiries.Provide administrative...

  • Front Desk Supervisor

    3 weeks ago


    Baltimore, Maryland, United States Pyramid Global Hospitality Full time

    Job Title: Front Desk SupervisorAt Pyramid Global Hospitality, we are committed to delivering exceptional guest experiences. As a Front Desk Supervisor, you will play a key role in ensuring that our guests receive the highest level of service and satisfaction.Key Responsibilities:Provide guidance and leadership to the Front Office team to ensure consistent...


  • Baltimore, Maryland, United States HEI Hotels & Resorts Full time

    Job SummaryAs a Front Desk Staff Assistant at HEI Hotels & Resorts, you will be the first point of contact for our guests, providing a warm and welcoming experience. Your role will involve greeting customers, handling cash and credit transactions, and responding to guest inquiries.Key ResponsibilitiesGreet guests immediately and provide a positive first...


  • Baltimore, Maryland, United States Johns Hopkins HealthCare Full time

    Job Summary:The Front Desk Coordinator is responsible for providing exceptional patient service and administrative support to our medical office. This role requires a professional and courteous demeanor, with the ability to multitask and prioritize tasks effectively.Key Responsibilities:• Greet patients and visitors, determine the purpose of their visit,...


  • Baltimore, Maryland, United States TruBlue Home Service Ally Full time

    Job Title: Patient Care Coordinator/Front DeskWe are seeking a highly skilled and compassionate Patient Care Coordinator/Front Desk to join our team at Therafit Rehab. As a key member of our team, you will be responsible for providing exceptional patient care and administrative support to our patients and staff.Key Responsibilities:Scheduling patients in our...


  • Baltimore, Maryland, United States Hampton Inn and Suites Baltimore Inner Harbor Full time

    We are seeking a Nighttime Hospitality Professional to join our team at Hampton Inn and Suites Baltimore Inner Harbor. As a Night Auditor, you will be responsible for reconciling all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit...


  • Baltimore, Maryland, United States Hampton Inn and Suites Baltimore Inner Harbor Full time

    We are seeking a Night Auditor to join our team at Hampton Inn and Suites Baltimore Inner Harbor. As a Night Auditor, you will be responsible for reconciling all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process.Key Responsibilities:Reconcile all...


  • Baltimore, Maryland, United States Planet Fitness Full time

    Job Title: Service Desk AssociateAt Planet Fitness, we are seeking a highly motivated and customer-focused Service Desk Associate to join our team. As a Service Desk Associate, you will be responsible for providing exceptional customer service to our members and guests, while also maintaining the cleanliness and organization of our facility.Key...

  • Front Desk Associate

    2 weeks ago


    Baltimore, Maryland, United States FirstService Residential Full time

    Job Overview: This role involves providing exceptional customer service to residents and guests. Your Responsibilities: Meet and greet residents; check guests and service providers in/out.Understand and react to emergency response and access control procedures.Monitor and operate electronic security control systems.Accurately maintain daily logs, records,...


  • Baltimore, Maryland, United States Baltimore Country Club Full time

    About Baltimore Country ClubBaltimore Country Club is a prestigious private club with a rich history dating back to 1898. With over 3,300 members, the Club offers a unique blend of golf, social, and recreational activities. As a Member Relations Associate, you will play a key role in providing exceptional hospitality to our members and guests.Key...


  • Baltimore, Maryland, United States Mercy Medical Center Full time

    Job Summary:The Patient Service Associate plays a vital role in providing exceptional patient experiences at Mercy Medical Center. This individual is responsible for greeting and registering patients, scheduling appointments, and handling front desk operations with efficiency and professionalism.Key Responsibilities:Scheduling patients and managing...

  • Help Desk Specialist

    3 weeks ago


    Baltimore, Maryland, United States CMT Full time

    About CMT Services, Inc.CMT Services, Inc. is a dynamic and growing small business supporting Federal, State, and Local government agencies. As a SBA-certified HUBZone, Woman Owned Small Business (WOSB), we deliver quality, professional services to support the missions and strategic business goals of our clients.Job SummaryWe are seeking a skilled Help Desk...