Customer Account Specialist
2 weeks ago
Unlock your potential with Volt
Volt is currently seeking a Customer Account Specialist
As a Customer Account Specialist, your responsibilities will include:
- Engaging directly with clients, sales teams, and service representatives to manage a variety of inbound and outbound post-sales service tasks.
- Addressing customer and internal partner inquiries, working independently or collaborating with other departments to fulfill these requests, and following up or escalating as necessary.
- Gathering and preparing documentation related to customer accounts, products, and service inquiries/issues.
- Updating databases with records of customer interactions and actions taken to meet customer needs.
- Ensuring the accuracy of account information by maintaining updated records and managing customer documentation/forms.
- Coordinating field sales/service appointments or escalating to partners as needed.
- Managing requests for additional company materials.
- Keeping records of customer interactions and follow-ups, and resolving issues related to billing, payments, and credits.
The ideal candidate will possess:
- A High School Diploma or an Associate Degree in Business Administration or Health Management, Medical Administration.
- Experience in Workers' Compensation or Healthcare is preferred.
- 1-2+ years of experience in a call center environment, preferably in healthcare.
- Strong multitasking abilities.
- Capability to thrive in a fast-paced work environment and manage multiple tasks simultaneously.
- Intermediate to advanced knowledge of Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
- Availability to work flexible shifts.
*The pay range offered to a successful candidate will be determined based on various factors, including education, work experience, job location, specific job responsibilities, certifications, etc.
Volt offers benefits (subject to eligibility) that may include health, dental, vision, life insurance, short-term disability, AD&D, 401(k), sick leave, and other types of paid leave as required by law, along with an Employee Assistance Program (EAP).
Volt is an Equal Opportunity Employer and prohibits any form of unlawful discrimination and harassment. Volt is committed to the principle of equal employment opportunity for all employees and providing a work environment free from discrimination and harassment based on race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by applicable laws.
Volt is acting as an Employment Agency in relation to this vacancy.
-
Accounts Receivable Specialist
2 weeks ago
Tucson, Arizona, United States Sun Mechanical Contracting, Inc. Full timeJob OverviewPosition: Accounts Receivable SpecialistSun Mechanical Contracting, Inc. is seeking a dedicated Accounts Receivable Specialist to enhance the efficiency of our Accounting department. This role presents an excellent opportunity for individuals pursuing an Accounting degree to acquire practical experience in a professional setting. This is a...
-
Accounting Specialist
1 week ago
Tucson, Arizona, United States Staff Matters Full timePosition OverviewWe are excited to present a fantastic opportunity for an Accounting Specialist within a reputable organization. This role offers a direct hire arrangement with a competitive salary of $22 per hour, and a Monday to Friday schedule from 8 AM to 5 PM in a relaxed work atmosphere.Benefits: The company provides a comprehensive benefits package...
-
Customer Solutions Specialist
2 weeks ago
Tucson, Arizona, United States D.R. Horton Full timePosition Overview: D.R. Horton, a leading home construction firm, is seeking a Customer Solutions Specialist. The ideal candidate will be responsible for overseeing the sales process while delivering exceptional customer service.The Customer Solutions Specialist will actively seek new clientele, assist customers in envisioning and customizing their ideal...
-
Accounts Receivable Specialist
2 weeks ago
Tucson, Arizona, United States CRETE PA HOLDCO LLC Full timeJob OverviewPosition Summary:We are looking for a meticulous and systematic Billing Specialist to become a part of CRETE PA HOLDCO LLC. The Billing Specialist will be essential in guaranteeing precise and prompt processing of client invoices, addressing billing inquiries, and aiding the overall financial functions of the organization. The successful...
-
Accounts Receivable Specialist
2 weeks ago
Tucson, Arizona, United States CRETE PA HOLDCO LLC Full timeJob OverviewPosition Summary:We are looking for a meticulous and systematic Billing Specialist to become a part of CRETE PA HOLDCO LLC. The Billing Specialist will be essential in guaranteeing precise and prompt processing of client invoices, addressing billing inquiries, and aiding the overall financial functions of the organization. The successful...
-
Bilingual Customer Support Specialist
2 weeks ago
Tucson, Arizona, United States CorVel Full timePosition Title: Bilingual Customer Support SpecialistJob Category: Administrative (Field)Job Overview:Make a meaningful impact in the lives of others.CorVel is seeking to hire a Bilingual Call Center Intake Specialist who is dedicated to providing exceptional service. As the initial point of contact for individuals who have experienced workplace injuries,...
-
Respiratory Specialist Account Manager
3 days ago
Tucson, Arizona, United States GSK LLP Full timeAbout the RoleGSK LLP is seeking a highly skilled Respiratory Specialist Account Manager to join our team. As a key member of our sales team, you will be responsible for developing and executing sales strategies to drive business growth and expand our customer base.Key ResponsibilitiesScientific Knowledge and Customer Engagement: Provide in-depth scientific...
-
Customer Engagement Specialist
2 weeks ago
Tucson, Arizona, United States Planet Fitness - PFNoCritics Full timeJob OverviewThe Customer Engagement Specialist plays a crucial role in ensuring a remarkable experience for our members by delivering outstanding customer support to Planet Fitness patrons, potential members, and visitors.Key ResponsibilitiesWelcome members, potential members, and guests, ensuring top-notch customer service.Manage all front desk operations,...
-
Bilingual Customer Support Specialist
2 weeks ago
Tucson, Arizona, United States CorVel Full timePosition Title: Bilingual Customer Support SpecialistJob Category: Administrative (Field)Job Overview:At CorVel, we are dedicated to making a positive impact in the lives of others. We are seeking Bilingual Call Center Intake Representatives who are committed to providing exceptional service. As the first point of contact for individuals who have experienced...
-
Bilingual Customer Support Specialist
1 week ago
Tucson, Arizona, United States CorVel Full timePosition Title: Bilingual Customer Support SpecialistJob Category: Administrative (Field)Overview:Make a meaningful impact in the lives of others.CorVel is seeking dedicated Bilingual Call Center Intake Representatives who are passionate about providing assistance to individuals in need. As the initial point of contact for injured workers, your role is to...
-
Territory Account Specialist in Allergy Care
2 weeks ago
Tucson, Arizona, United States Healthcare Businesswomen's Association Full timeJob Overview:This position is a remote and field-based role dedicated to managing key accounts in the allergy sector.Role Summary:The Territory Account Specialist (TAS) is a driven business leader who tailors customer interactions based on the specific needs of accounts and Health Care Providers (HCPs).As the primary Point of Contact (PoC) in our...
-
Tucson, Arizona, United States Healthcare Businesswomen's Association Full timeJob Overview:This position offers a unique opportunity to work remotely while managing key accounts in the healthcare sector.Role Summary:The Territory Account Specialist (TAS) is a driven professional who tailors customer interactions based on the specific needs of accounts and healthcare providers (HCPs). As the primary liaison in our customer-focused...
-
Customer Care Specialist
5 days ago
Tucson, Arizona, United States Mister Car Wash Full timeAbout the RoleMister Car Wash is a leading provider of car wash services, with a strong commitment to customer satisfaction and employee growth. We are seeking a highly skilled and bilingual Customer Care Specialist to join our headquarters team.Key ResponsibilitiesProvide exceptional customer service and support through phone, email, and in-person...
-
Customer Care Specialist
2 weeks ago
Tucson, Arizona, United States Heartoftexasvets Full timePosition OverviewRole at Heart of Texas VetsAbout the Opportunity Heart of Texas Vets is seeking a dedicated Customer Care Specialist to enhance our client experience. Our clinic is focused on veterinary ophthalmology and is recognized for our commitment to exceeding client expectations.We are looking for a Full-time Customer Care Specialist to support our...
-
Account Executive, Ticket Sales Specialist
3 days ago
Tucson, Arizona, United States AEG Full timeJob Title: Account Executive, Ticket Sales SpecialistDepartment: TicketingReporting: Manager, Ticket SalesJob SummaryThe Ticket Sales Account Executive responsibilities include selling and servicing new business opportunities, creating new ideas to increase ticket sales, and performing basic office functions as needed.This position will build relationships...
-
Accounts Receivable Specialist
5 days ago
Tucson, Arizona, United States CCMC Full timeJob OverviewWe are seeking a highly skilled Accounts Receivable Specialist to join our team at CCMC. As a key member of our financial services team, you will play a critical role in ensuring the smooth operation of our community management services.Key Responsibilities:Prepare and analyze financial reports for our portfolio of associationsExecute delinquency...
-
Customer Support Specialist I
2 weeks ago
Tucson, Arizona, United States Aztec Full timeCompany Overview:Aztec is a prominent independent distributor specializing in life, health, and wealth insurance solutions. Our innovative approach, driven by technology, enables us to effectively serve both agents and clients across the nation.Our Mission:At Aztec, we are dedicated to empowering individuals to safeguard their health and financial...
-
Retail Customer Support Specialist
2 weeks ago
Tucson, Arizona, United States Saks OFF 5TH Full timePosition OverviewAs a Retail Customer Support Specialist, you will play a crucial role in enhancing the shopping experience for our valued customers. Your primary responsibilities will include:Product Recommendations: Assist customers in identifying and selecting merchandise that aligns with their preferences and requirements.Inventory Knowledge: Maintain a...
-
Accounting Specialist
2 weeks ago
Tucson, Arizona, United States ALL Green Fields PK-12 and Sweet P's Pre-K Full timeJob OverviewPosition SummaryWe are seeking a skilled accounting professional to manage financial records for ALL Green Fields PK-12 and Sweet P's Pre-K.Key ResponsibilitiesGeneral AccountingPerform daily financial operations.Establish and maintain a comprehensive Chart of Accounts.Oversee month-end, quarter-end, and year-end financial closures, along with...
-
Clinical Account Specialist HS Dermatology
3 weeks ago
Tucson, Arizona, United States UCB Full timeMake your mark for patients To strengthen our New Hidradenitis Suppurativa Dermatology Sales Team, we are looking for a talented individual to join our team in the position of: HS Dermatology Clinical Account Specialist (CAS) in the Rockies District covering the territory of Phoenix South, including Tucson and east to El Paso, TX The Clinical Account...