Mailroom and Imaging Coordinator

1 week ago

Sioux Falls, South Dakota, United States Sammons Financial Group Full time
Job Summary

We are seeking a highly organized and detail-oriented Mailroom and Imaging Specialist to join our team at Sammons Financial Group. As a key member of our administrative team, you will be responsible for processing inbound and outbound mail, document imaging, and other administrative tasks.

Key Responsibilities
  • Sort, open, and prepare incoming documents for scanning in accordance with department procedures and quality standards.
  • Prepare and index incoming documents in accordance with department procedures and quality standards.
  • Use multiple web-based tools to research and determine policy numbers to assign to paperwork received via mail, fax, web, or email.
  • File documents in accordance with established procedures and guidelines.
  • Maintain records in fiche, digital, and paper form and become knowledgeable of all company numbers in reference to policies or agent's names or codes.
  • Perform routine quality control checks on departmental functions in accordance with established procedures and guidelines.
  • Operate scanning equipment used to create digital images using established procedures and guidelines.
  • Perform data entry tasks by indexing digital images of mail, faxes, emails, and web-based documents in accordance with established procedures and guidelines.
  • Update limited customer information in the system of record.
  • Process inbound and outbound deliveries, including UPS and FedEx.
  • Operate mail equipment used for processing inbound and outbound mail, following safe operating procedures, quality control initiatives, and production time standards.
Requirements
  • High School Diploma or equivalent preferred.
  • 1-2 years' mail room, imaging, or other related administrative experience preferred.
  • Strong computer skills, including Word, Outlook, and Excel.
  • Good written and verbal communication skills.
  • Demonstrated ability to work in a fast-paced environment with a high volume of work and minimal errors.
  • Proven ability to multitask and efficiently navigate through multiple network systems throughout the day.
  • Strong problem-solving skills and ability to adapt to frequent change.
  • Ability to work efficiently and independently.
  • Excellent organizational skills.
  • Ability to sit or stand for long periods of time.
  • Ability to lift and/or team lift 30 to 35 pounds on a regular basis.
Benefits

Sammons Financial Group offers a competitive benefit package, including health, dental, vision, company-paid retirement, PTO, and holiday pay. Our Employee Stock Ownership Plan (ESOP) is a 100% company-funded retirement plan, so you can save for retirement without contributing a penny of your own paycheck.

We offer a healthy balance between work and personal lives, with Friday afternoons off all year long, competitive PTO, and a generous number of paid holidays. Our incentive program for defined goals subject to eligibility and performance offers monetary rewards based on individual and/or overall company performance.

At Sammons Financial Group, we value colleagues who support one another, model our core values, and drive our healthy, high-performing culture.

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