Assistant Manager, Patient Care Specialist

6 days ago


Valley Stream, New York, United States Northwell Health Full time
Job Summary

The Assistant Manager, Patient Care is a key leadership role within Northwell Health, responsible for overseeing the clinical and operational aspects of patient care. This position requires a strong clinical background, excellent leadership skills, and the ability to foster a culture of excellence in patient care.

Key Responsibilities
  • Leadership and Management
    • Support the nurse manager in implementing the strategic plan, ensuring effective communication with all team members.
    • Participate in the interviewing, hiring, coaching, and counseling of staff.
    • Develop and sustain relationships with team members, patients, and families centered on trust, respect, and inclusion.
  • Clinical Expertise
    • Uphold the Culture of C.A.R.E., Northwell Health's promise to our patients and families, to create a culture of connectedness, awareness, respect, and empathy.
    • Ensure that team members utilize best practices that are patient-centered and champion a just culture where staff feel safe to utilize the tools in TeamSTEPPS.
  • Operational Management
    • Support employee engagement for the unit as a priority and execute and monitor goal and action plans that support team pride and promote a healthy work environment.
    • Assure day-to-day staffing and resources are planned for and reconciled for the shift of oversight and explain and mitigate variances.
Requirements
  • Bachelor's Degree in Nursing (BSN) required.
  • Current license to practice as a Registered Professional Nurse in New York State required, plus specialized certifications as needed.
  • 4-6 years of technical experience and 0-2 years of leadership/management experience, required.


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