Basic Customer Service Associate

2 weeks ago


Ontario, California, United States Mathis Brothers Furniture Full time

CUSTOMER SERVICE TIER 1 POSITION

Job Category: CUSTOMER SERVICE

Job Overview

Attractive Compensation -- Performance Rewards -- Comprehensive Benefits Package

Join Our Team and Enjoy a Sign-On Bonus of Up to $1,000

KEY RESPONSIBILITIES:

  • Deliver exceptional customer service by leveraging strong product knowledge
  • Foster a welcoming and professional atmosphere
  • Thrive in a dynamic environment while demonstrating effective communication skills

JOB FUNCTIONS:

  • Provide prompt and precise information to clients
  • Assist customers with their purchases and returns
  • Engage with customers and partners to fulfill service expectations
  • Organize and prioritize multiple tasks efficiently
  • Maintain a tidy workspace and process daily invoices

EMPLOYMENT REQUIREMENTS:

  • Capability to use arms, hands, and fingers repetitively
  • Strong communication skills with team members and a positive demeanor with customers
  • Prior customer service experience is preferred
  • Familiarity with employment and merchandise handling protocols

PHYSICAL ACTIVITY REQUIREMENTS:

  • Involves stooping, kneeling, crouching, reaching, standing, walking, pulling, talking, listening, and repetitive motions

Availability:

  • Must be available for weekend shifts and 10am-7pm schedules

Physical Requirements:

  • Heavy Work: Ability to lift up to 20 lbs occasionally

Work Environment: Indoor climate-controlled setting

Equal Opportunity Employer

Qualifications

Skills

Behaviors

Motivations

Education

Experience

Licenses & Certifications


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