Customer Service Representative

5 days ago


Ontario, California, United States Best Buy Full time

Job Summary

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Best Buy. As a key member of our sales floor team, you will be responsible for providing exceptional customer service and ensuring a seamless shopping experience for our customers.

Key Responsibilities

  • Process customer transactions efficiently and accurately, including new orders, returns, and exchanges.
  • Follow up with customers to ensure satisfaction and resolve any issues in a timely manner.
  • Support sales specialists in providing customers with a complete solution to their purchase, including accessories and services.
  • Assist with inventory management, including receiving, shipping, and stock checks.
  • Maintain a high level of organization and productivity in the sales floor area.

Requirements

  • High school diploma or equivalent required.
  • 1 year of customer service or retail sales experience preferred.
  • Associate degree or higher in business management or a related field preferred.

About Us

Best Buy is a leading retailer of consumer electronics and related services. We are committed to providing our customers with an exceptional shopping experience and are seeking talented individuals to join our team.



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