Wireless Customer Engagement Specialist

2 weeks ago


Decatur, Illinois, United States Jet Management Executives Full time
Position Overview

Are you seeking a rewarding opportunity that offers both challenges and avenues for professional growth? Jet Management Executives is in search of a motivated and enthusiastic individual to fill the role of Wireless Customer Experience & Sales Specialist. We offer comprehensive training for the right candidate, along with clear pathways for advancement within our organization.

Key Responsibilities

The primary duties of the Wireless Customer Experience & Sales Specialist include:

  • Engaging with customers daily to deliver outstanding service, educate them on wireless offerings, and facilitate sales.
  • Mastering the range of wireless products and services to effectively address customer inquiries.
  • Identifying customer needs through effective questioning and adeptly handling objections.
  • Participating in daily team meetings to align on company objectives and performance targets.
  • Understanding the sales process fundamentals to ensure accurate closure of all sales.
  • Fostering strong relationships with customers to enhance satisfaction and loyalty.
  • Collaborating with fellow Customer Service & Sales team members to achieve collective goals.
Benefits

As a Wireless Customer Experience & Sales Specialist, you will enjoy:

  • Personalized training programs tailored to your needs.
  • Opportunities for rapid advancement into leadership positions.
  • Unlimited access to ongoing learning and development resources.
  • A family-oriented company culture that values work-life balance.
  • Scheduled holiday closures to ensure time for personal pursuits.
Qualifications

The ideal candidate for the Wireless Customer Experience & Sales Specialist role will possess:

  • A high school diploma or GED equivalent.
  • 0-2 years of experience in customer service, sales, or related fields.
  • Strong communication skills.
  • A genuine passion for working with people.

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