Wireless Customer Service Specialist

2 weeks ago


Decatur, Illinois, United States Jet Management Executives Full time
Position Overview

Are you seeking a rewarding career with opportunities for growth and challenge?

Jet Management Executives is in search of a motivated and ambitious individual to fill the role of Wireless Customer Experience & Sales Specialist. We offer comprehensive training for the right candidate and a clear path for advancement within our organization.

Key Responsibilities:
  • Engage with customers daily to deliver outstanding service, educate them on wireless offerings, and drive sales.
  • Achieve expertise in all wireless products and services to effectively address customer inquiries.
  • Identify customer needs through effective questioning and adeptly handle objections.
  • Participate in daily team meetings to align on company objectives and goals.
  • Master the sales process fundamentals to ensure accurate closure of all sales.
  • Foster strong relationships with customers to enhance satisfaction and loyalty.
  • Collaborate with fellow team members in Customer Service & Sales to meet collective goals.
Benefits:
  • Personalized training programs.
  • Fast-track opportunities for leadership roles.
  • Unlimited access to learning and development resources.
  • Supportive, family-oriented workplace culture.
  • Paid holidays and time off.
Qualifications:
  • High school diploma or GED equivalent.
  • 0-2 years of experience in customer service, sales, or related fields.
  • Strong communication skills.
  • Passion for engaging with people.

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