Restaurant Operations Manager

4 days ago


Hannibal, Missouri, United States Summit Restaurant Group Full time

Job Summary:

We are seeking a highly motivated and experienced Restaurant Operations Manager to join our team at Summit Restaurant Group. As a Shift Team Lead, you will be responsible for managing restaurant operations during assigned shifts, ensuring a high level of customer satisfaction and team performance.

Key Responsibilities:

  • Manage restaurant operations during assigned shifts, including supervising staff, maintaining a clean and safe environment, and ensuring compliance with company policies and procedures.
  • Develop and implement strategies to improve customer satisfaction, team performance, and restaurant efficiency.
  • Recruit, train, and develop team members to ensure a high level of customer service and team performance.
  • Monitor and control labor costs, inventory, and other restaurant expenses.
  • Collaborate with other restaurant leaders to achieve business objectives and improve overall restaurant performance.

Requirements:

  • High school diploma or equivalent required; associate's or bachelor's degree in hospitality, business, or related field preferred.
  • Minimum 2 years of experience in restaurant management or a related field.
  • Proven track record of improving customer satisfaction, team performance, and restaurant efficiency.
  • Excellent communication, leadership, and problem-solving skills.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for career advancement and professional growth.
  • A dynamic and supportive work environment.


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