Administrative Support Specialist

4 days ago


Clearwater, Florida, United States Harmony United Psychiatric Care Full time
Job Summary

We are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at Harmony United Psychiatric Care. As an Administrative Support Specialist, you will be responsible for providing exceptional customer service, managing administrative tasks, and supporting the day-to-day operations of our outpatient mental health treatment facility.

Key Responsibilities
  • Customer Service: Respond to inbound calls from psychiatric patients, assist with scheduling or rescheduling appointments, and maintain a positive and empathetic attitude towards customers.
  • Administrative Tasks: Manage administrative duties, including data entry, filing, and maintaining accurate records.
  • Communication: Communicate effectively with patients, staff, and external partners through various channels.
  • Problem-Solving: Acknowledge and resolve customer complaints in a professional and timely manner.
Requirements
  • Education: Bachelor's Level Degree is the minimum qualification required.
  • Experience: 2 years of experience in a healthcare setting, preferably in an outpatient clinic.
Benefits
  • Health, Vision, and Dental Insurance
  • Retirement Benefit: 401K Plan (Company will match up to 5% of employee's annual salary contribution with up to a total of 4% of employee's annual salary to the Company 401k retirement plan after one year of employment)
  • Paid Time Off
  • Paid Holidays


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