Healthcare Support Specialist
1 week ago
The Healthcare Support Specialist plays a crucial role in facilitating patient care by guiding individuals to examination rooms and assisting with their preparation for consultations with healthcare providers. This position involves measuring vital signs and collecting demographic and social histories from patients.
Key Responsibilities:
- Manage patient accounts, maintain medical records, and coordinate scheduling through the Electronic Health Record (EHR) system.
- Process prior authorizations and referrals as necessary.
Qualifications:
- Minimum of one year of relevant experience in a healthcare setting.
- Exceptional communication and customer service abilities, including interpersonal and telephone skills.
- Strong ethical standards and a compassionate approach to patient care.
- Positive and collaborative work attitude, contributing to a professional and welcoming clinic environment.
- Familiarity with medical terminology, ICD-10, and CPT coding.
- Proficient in computer usage, with experience in EHR systems; familiarity with Athena Health EHR is a plus.
Fluency in Spanish is highly desirable.
Employment Type: Full-time
Compensation: $18 to $20 per hour, along with potential quarterly bonuses up to $600, health insurance, 401K, and an annual retention bonus of $500.
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