Aviation Ground Support Specialist

1 week ago


Tuscaloosa, Alabama, United States Hawthorne Global Aviati Full time
Job Overview

Position: Line Service Technician

Are you passionate about the aviation sector?

If you have a keen interest in the business aviation field and thrive in dynamic outdoor environments, the role of Line Service Technician might be ideal for you. In this position, you will deliver essential ground support services to both incoming and outgoing aircraft while ensuring exceptional service for crew members and their passengers.

Key Responsibilities:

The Line Service Technician embodies the values of Hawthorne Global Aviation, providing aviation ground services with professionalism and positivity. Your performance will be primarily assessed based on your ability to operate safely according to established protocols and your capacity to foster a positive customer experience.

General Duties:

  • Engage actively in both initial and ongoing training programs.
  • Conduct all activities in alignment with company policies and guidelines.
  • Uphold high standards of safety and customer service.
  • Interact with colleagues and customers with respect and courtesy.

Specific Duties:

  • Fuel, tow, wing walk, and provide comprehensive ground support for various aircraft in accordance with established protocols.
  • Professionally marshal and welcome aircraft.
  • Perform regular inspections of all equipment and facilities, documenting findings as necessary.
  • Ensure the ramp area is clean and organized, free from debris.
  • Maintain tidy and orderly facilities and hangars.
  • Communicate customer feedback to relevant personnel at Hawthorne.
  • Carry out various lawn care and janitorial tasks as assigned.
  • Report safety incidents or hazards to management immediately.
  • Initiate emergency response procedures when required.
  • Complete other assigned tasks as necessary.

Qualifications:

  • High School diploma or equivalent.
  • Must be at least 18 years of age.
  • Demonstrated excellent customer service skills.
  • Strong organizational abilities.
  • Effective verbal communication skills and the ability to write clearly.
  • Basic mathematical skills.
  • Possession of a valid state driver's license; may require a commercial driver's license (CDL) and certification for operating material handling equipment as needed.

Physical Requirements:

  • Ability to perform line service tasks outdoors in various weather conditions.
  • Good vision and coordination for managing fuel trucks and hoses.
  • Physically capable of frequent walking, bending, sitting, and lifting up to 50 pounds regularly.
  • Willingness to work overtime, nights, and weekends as necessary.

Hawthorne Global Aviation is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.



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