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Aviation Ground Support Specialist
2 months ago
Position: Line Service Technician
Are You Passionate About Aviation?
If you have a keen interest in the business aviation sector and enjoy working in an outdoor environment with diverse tasks, the role of Line Service Technician may be ideal for you. In this position, you will deliver essential ground support services to both incoming and outgoing aircraft, while also providing exceptional service to crew members and their passengers.
Key Objectives:
The Line Service Technician serves as a representative of Hawthorne Global Aviation, embodying professionalism and positivity while delivering aviation ground services. Your performance will be primarily assessed based on your ability to operate safely according to established protocols and to foster a positive experience for customers.
_________________________________________________________________________________________________
Core Responsibilities:
• Engage actively in both initial and ongoing training programs.
• Execute all tasks in alignment with company policies and operational procedures.
• Uphold high standards of safety and customer service.
• Treat all individuals with courtesy and respect.
Specific Duties:
• Provide fueling, towing, wing walking, and general ground support for various aircraft, adhering to established guidelines.
• Professionally marshal and welcome aircraft.
• Conduct regular inspections of all equipment and facilities, documenting any findings.
• Ensure the ramp area is clean and organized, free from debris.
• Maintain tidy and orderly facilities and hangars.
• Relay customer feedback to the appropriate personnel at Hawthorne.
• Carry out assigned lawn care and janitorial tasks.
• Promptly report any safety incidents or hazards to management.
• Initiate emergency response procedures as necessary.
• Perform additional duties as assigned.
Qualifications:
• High School diploma or equivalent required.
• Must be at least 18 years of age.
• Strong customer service skills are essential.
• Excellent organizational abilities.
• Effective verbal communication skills and the ability to write clearly.
• Basic mathematical skills.
• Must possess and maintain a valid state driver's license; a commercial driver's license (CDL) may be required, along with certification for operating material handling equipment.
Physical Requirements:
• Ability to perform line service operations outdoors in various weather conditions.
• Good vision and coordination for maneuvering fuel trucks and hoses.
• Capable of frequent walking, stretching, bending, sitting, stooping, reaching, grasping, and climbing.
• Physically able to lift heavy objects regularly, up to 50 pounds.
• Availability to work overtime, nights, and weekends as needed.
Hawthorne Global Aviation is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.