Philanthropy Officer

2 weeks ago


Baltimore, Maryland, United States Maryland SPCA, Inc Full time
Job Overview

Organization: Maryland SPCA, Inc

Position Title: Gift Officer

Reporting To: Individual Giving Manager

Compensation Range: $42,000 - $54,000

FLSA Classification: Exempt


Position Summary:

The Gift Officer is responsible for crafting and executing a comprehensive strategy to identify, nurture, and oversee relationships with donors contributing between $500 and $2,500 annually. This role includes engaging with participants in our recurring gift program and assessing the effectiveness of initiatives aimed at retaining new donors while enhancing existing relationships. As a vital member of the development team, the Gift Officer shares the responsibility for achieving both annual and capital fundraising objectives.

Key Responsibilities:

  • Identify, cultivate, and solicit a diverse portfolio of potential and current donors to enhance their contributions based on their capacity and interests.
  • Work in collaboration with the stewardship specialist to create automated and personalized donor journeys that cater to both interests and giving capacity.
  • Develop and implement a program designed to increase the number of monthly and quarterly donors, working alongside marketing, communications, and events teams to integrate donor acquisition and solicitation into various outreach strategies.
  • Analyze and report on donor acquisition, upgrades, and retention to refine and enhance strategies continuously.
  • Maintain accurate records in both digital databases and physical files, including tracking and reporting on grants.
  • Assist with additional projects as required, which may include attending occasional evening and weekend meetings and events.

Core Competencies:

  • Accountability
  • Adaptability
  • Analytical and strategic thinking
  • Technological proficiency and curiosity
  • Initiative
  • Innovation
  • Project management skills
  • Team collaboration
  • Effective time management

Success Metrics:

  • Achievement of annual revenue targets
  • Successful donor acquisition and retention rates
  • Positive feedback from donors regarding their experience

Qualifications:

  • 1-2 years of experience in development or a related field
  • Exceptional verbal, written, and interpersonal communication skills, with comfort in engaging with donors through various channels
  • Dedication to providing excellent customer service
  • Ability to maintain confidentiality and build trust with stakeholders
  • Strong organizational skills, attention to detail, and self-motivation
  • Proficiency in Microsoft Office Suite and familiarity with CRM systems
  • Proven track record of success in a collaborative environment, managing multiple projects, and meeting deadlines
  • Flexibility to adjust hours for occasional evening or weekend events

Physical Requirements:

  • Frequent sitting, with some standing, walking, bending, and reaching
  • Use of computer and telephone
  • Occasional lifting of up to 40 lbs
  • Ability to travel to off-site meetings

Work Environment:

  • This position may offer hybrid or remote work options following a successful onboarding period.
  • Onsite work typically occurs in a shared office environment, with occasional offsite meetings.
  • Exposure to shelter animals may occur, which includes potential risks such as scratches, bites, high noise levels, and exposure to cleaning solutions and odors.

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