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Account Representative

1 month ago

Columbus, Ohio, United States Total Quality Logistics Full time
About the Role

We are seeking a highly motivated and detail-oriented Account Representative to join our team at Total Quality Logistics. As an Account Representative, you will play a critical role in supporting our Sales Team to drive revenue and grow our customer base.

As a key member of our team, you will be responsible for communicating with customers and sales teams to build and maintain ongoing relationships. You will also manage daily shipment activities, resolving issues to ensure timely pickup and delivery. Additionally, you will work with the sales team to provide and negotiate competitive pricing and rates, input, update, and manage shipment information in our state-of-the-art systems, and collaborate with the support team to guarantee each shipment is serviced properly.

What You'll Be Doing
  • Communicate with sales teams and customers to build and maintain ongoing relationships
  • Manage daily shipment activities, resolving issues to ensure timely pickup and delivery
  • Work with sales teams to provide and negotiate competitive pricing and rates
  • Input, update, and manage shipment information in our state-of-the-art systems
  • Collaborate with support teams to guarantee each shipment is serviced properly
What You Need
  • College degree preferred, but we have successful account representatives without one
  • The determination to work harder than anyone you know
  • Excellent communication skills
  • Strong problem-solving skills, while being forthright about conflict
  • Ability to work with the latest technologies
  • An obsession for great customer service
What's in It for You

We offer a competitive base salary with uncapped commission opportunities, paid relocation to our HQ in Cincinnati, OH, health, dental, and vision coverage, 401(k) with company match, paid training and structured mentoring program, and career advancement opportunities with 75% of our sales managers promoted from within.

We are a Fortune 100 Best Companies To Work For (2023) and Forbes America's Best Employers (2022). We win wherever we go, and we're looking for talented individuals like you to join our team.