Bilingual Account Representative
4 weeks ago
About the Role:
We're seeking a highly motivated and bilingual individual to join our team as an Account Representative for our Mexico cross-border division. As a key member of our sales team, you'll be responsible for building and maintaining relationships with customers who require shipping services in and out of Mexico.
What's in it for you:
- A competitive base salary with uncapped commission opportunities
- A comprehensive benefits package, including health, dental, and vision coverage, as well as a 401(k) plan with company match
- Leadership advancement opportunities, with 75% of leaders promoted from within
- A dynamic and supportive work environment, recognized as a Fortune 100 Best Companies To Work For and Forbes America's Best Employers
Key Responsibilities:
- Communicate with the sales team and customers to build and maintain ongoing relationships
- Manage daily shipment activities, resolving issues to ensure timely pickup and delivery
- Work with the sales team to provide and negotiate competitive pricing and rates
- Update and manage shipment information using our industry-leading tech platforms
- Collaborate with the support team to guarantee each shipment is serviced properly
- Assist with billing and accounting responsibilities as needed
Requirements:
- Fluent in Spanish and English
- College degree preferred, but not required
- Sales experience preferred, but not required
- Strong problem-solving skills and ability to work with the latest technologies
- An obsession for great customer service
Location: 640 South Front Street, Columbus, OH 43215
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