Bilingual Account Representative

4 weeks ago


Columbus, Ohio, United States TQL Full time

About the Role:

We're seeking a highly motivated and bilingual individual to join our team as an Account Representative for our Mexico cross-border division. As a key member of our sales team, you'll be responsible for building and maintaining relationships with customers who require shipping services in and out of Mexico.

What's in it for you:

  • A competitive base salary with uncapped commission opportunities
  • A comprehensive benefits package, including health, dental, and vision coverage, as well as a 401(k) plan with company match
  • Leadership advancement opportunities, with 75% of leaders promoted from within
  • A dynamic and supportive work environment, recognized as a Fortune 100 Best Companies To Work For and Forbes America's Best Employers

Key Responsibilities:

  • Communicate with the sales team and customers to build and maintain ongoing relationships
  • Manage daily shipment activities, resolving issues to ensure timely pickup and delivery
  • Work with the sales team to provide and negotiate competitive pricing and rates
  • Update and manage shipment information using our industry-leading tech platforms
  • Collaborate with the support team to guarantee each shipment is serviced properly
  • Assist with billing and accounting responsibilities as needed

Requirements:

  • Fluent in Spanish and English
  • College degree preferred, but not required
  • Sales experience preferred, but not required
  • Strong problem-solving skills and ability to work with the latest technologies
  • An obsession for great customer service

Location: 640 South Front Street, Columbus, OH 43215



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