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Account Service Representative

1 month ago

Columbus, Ohio, United States Russell Tobin Full time
Customer Service Representative Opportunity

Russell Tobin is seeking a highly skilled Customer Service Representative to join our team in Columbus, Ohio.

Job Summary:

We are looking for a professional with a strong background in customer service to handle incoming phone calls regarding various service inquiries on client accounts. The ideal candidate will have excellent communication skills, be able to respond with a high degree of accuracy and efficiency, and consistently meet key department performance metrics.

Key Responsibilities:

  • Provide exceptional customer service to clients via phone calls
  • Respond to client inquiries and resolve issues in a timely and professional manner
  • Work collaboratively with the team to achieve departmental goals and objectives
  • Stay up-to-date with client cash management products and services, online platforms, and mobile apps

Requirements:

  • Minimum 3 years of experience in customer service
  • Financial industry experience a plus
  • Ability to multitask and adjust quickly to change in a fast-paced environment

What We Offer:

Russell Tobin offers a comprehensive benefits package, including healthcare coverage, 401(k) retirement savings, life and disability insurance, and employee discounts with preferred vendors.