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Account Representative

1 month ago


Columbus, Ohio, United States Total Quality Logistics Full time
About the Role:

As a key member of our Sales Team, you will play a vital role in driving revenue growth and supporting our established sales team. You will embark on an accelerated training program to learn the industry and our company culture. Once trained, you will become a dedicated Account Representative, responsible for identifying and growing new and existing business by presenting our customers with our newest transportation services 24/7/365.

What's in it for You:
  • $40,000 base salary with uncapped commission opportunity
  • Paid relocation to our headquarters in Cincinnati, OH (optional)
  • Comprehensive health, dental, and vision coverage, including a plan with no out-of-pocket costs + 401(k) with company match
  • Paid training and structured mentoring program
  • Career advancement opportunities, with 75% of our sales managers promoted from within
  • We're a winning team - voted a Fortune 100 Best Companies To Work For and Forbes' America's Best Employers
What You'll Be Doing:
  • Communicate with the sales team and customers to build and maintain ongoing relationships
  • Manage daily shipment activities, resolving issues to ensure timely pickup and delivery
  • Work with the sales team to provide and negotiate competitive pricing and rates
  • Input, update, and manage shipment information in our state-of-the-art systems
  • Collaborate with the support team to guarantee each shipment is serviced properly
  • Assist with billing and accounting responsibilities as needed
  • Become a subject matter expert for our new transportation services
What You Need:
  • College degree preferred, but not required
  • The determination to work harder than anyone you know
  • Excellent communication skills
  • Strong problem-solving skills, with the ability to address conflicts directly
  • Ability to work with the latest technologies
  • An obsession with delivering exceptional customer service
Where You'll Be:

Our headquarters is located at 640 South Front Street, Columbus, OH 43215