Patient Account Representative

3 hours ago


Columbus, Ohio, United States OhioHealth Full time

This position is responsible for making contact with patients and guarantors through inbound and outbound calls to advise of remaining account balances. The representative will answer questions and concerns, and exhaust all internal efforts to collect on self-pay and insurance residual accounts. The ideal candidate will have excellent communication skills and the ability to work in a fast-paced environment.

Key Responsibilities:
  • Make contact with patients and guarantors through inbound and outbound calls
  • Advise of remaining account balances
  • Answer questions and concerns
  • Exhaust all internal efforts to collect on self-pay and insurance residual accounts

Requirements:

  • Excellent communication skills
  • Ability to work in a fast-paced environment


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