Inbound Contact Professional

In this Inbound Contact Professional role at Mass Markets, you will have the opportunity to develop your skills in customer service and work in a dynamic and supportive team environment.Job DescriptionYou will be responsible for handling inbound and outbound contacts in a timely and professional manner, ensuring first call resolution through effective...

Job Description: Inbound Contact Representatives at Mass Markets are responsible for providing top-notch customer service to our clients. This includes handling phone calls, emails, and chats in a professional and courteous manner.Your key responsibilities will include resolving customer complaints and concerns, answering questions about products and...

Mission-driven and innovative company seeks Sales Support Specialist to join its rapidly growing team! As a key member of our customer service department, you will play a vital role in ensuring customer satisfaction and loyalty.This is an excellent opportunity to develop your skills and expertise in sales and customer service. You will be responsible for...

**Job Description:**We are looking for a highly motivated Contact Center Agent to join our team at Mass Markets. In this role, you will be responsible for handling inbound and outbound contacts in a professional manner, ensuring first call resolution and providing excellent customer service.**Responsibilities Include:**Handling inbound and outbound calls,...

Job Title: Incoming Contact HandlerCompany Overview: Mass Markets is a leading provider of customer service solutions.Job Summary: We are seeking a skilled Customer Service Specialist to join our team. As a Call Center Representative, you will be responsible for handling inbound and outbound contacts in a courteous, timely, and professional manner.Main...

Key ResponsibilitiesIn this Incoming Contact Handler position, you will handle inbound contacts via phone, email, or chat. Your goal will be to resolve customer complaints and concerns efficiently, while also promoting our products and services.

Mass Markets is seeking a dedicated Contact Center Representative to provide top-notch customer service to our clients. As a Contact Center Representative, you will handle inbound and outbound calls, emails, and chats in a professional and timely manner.The ideal candidate will possess excellent communication and problem-solving skills, with the ability to...

Key Responsibilities:Handle inbound and outbound contacts in a courteous, timely, and professional mannerEnsure first call resolution through problems solving and effective call handlingResearch systems to find missing information as applicable; coordinate with other departments to resolve issues when neededThe estimated salary for this role is...

Job DescriptionThis is a unique opportunity to join our team as a Blended Call Center Representative and make a real difference in the lives of our customers. As a member of our team, you will be responsible for handling inbound and outbound calls, providing exceptional customer service, and selling new products and services.Duties and ResponsibilitiesHandle...

Handling inbound and outbound contacts with professionalism and courtesy;Ensuring first call resolution through effective problem-solving and communication;Researching systems for missing information as necessary;Collaborating with other departments to resolve complex issues;Documenting and processing customer claims in relevant systems;What You Can Expect...

Job OverviewMCI Careers is seeking a Contact Center Service Specialist to provide exceptional customer service and support through inbound calls, emails, and chats.Key Responsibilities:Answer inbound calls from customers and respond to their inquiries and concernsProvide product information and sales support to customersMeet or exceed performance metrics and...

About the RoleThe Contact Center Specialist is an exciting opportunity to work with a variety of clients, handling inbound calls, emails, and chats. You will provide top-notch customer service, resolve issues efficiently, and exceed customer satisfaction goals.This role requires strong problem-solving skills, a friendly demeanor, and the ability to multitask...

The Inbound Call Representative role at Mass Markets is an exciting opportunity to join a dynamic team and make a real impact on customer satisfaction. As a key member of our team, you will be responsible for handling inbound calls and providing solutions to customers. Your strong communication skills and problem-solving abilities will be essential in...

Job DescriptionIn this critical role, you will serve as the primary point of contact for customers, providing them with exceptional service and support. Your primary responsibilities will include handling inbound and outbound contacts, ensuring accurate and efficient resolution of customer inquiries and issues.Key Accountabilities:- Resolve customer...

**Career Opportunities at Mass Markets**At Mass Markets, we are dedicated to providing exceptional customer service and creating opportunities for growth and development. As a Customer Service Agent, you will be part of a dynamic team that values teamwork, integrity, and respect.Key ResponsibilitiesContact Customers: Handle inbound and outbound calls,...

About This OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Call Center Representative. In this role, you will be responsible for providing exceptional service to customers through inbound and outbound calls. You will work closely with a team of professionals who are passionate about delivering outstanding...

Contact Center Representative - Financial ServicesWe are seeking a skilled and dedicated Contact Center Representative - Financial Services to join our team at MCI Careers. As a customer-facing representative, you will be responsible for providing top-notch service to our clients in the financial services sector. This is an experienced-level position that...

Mass Markets is looking for a skilled Call Center Associate to join our team. As a Call Center Associate, you will be responsible for providing exceptional customer service to our clients. Key Responsibilities:• Respond to customer inquiries and issues via phone, email, or chat, utilizing your problem-solving skills to resolve issues efficiently.• Work...

What You'll Do:As an Customer Service Representative, you will be responsible for handling inbound calls, resolving customer inquiries, and ensuring timely issue resolution. You will work closely with our team to provide exceptional service to our clients and build long-term relationships with them. This is an excellent opportunity to grow your career in a...

About the PositionThe Inbound Customer Support Specialist role at MCI offers an exciting opportunity to join a dynamic team and contribute to delivering exceptional customer experiences. As a key member of our support team, you will be responsible for handling inbound calls, resolving customer issues, and providing timely and accurate solutions. If you have...