Application Support Specialist
2 weeks ago
V-Soft Consulting is seeking an Application Support Specialist to join our team
In this role, you will play a vital part in ensuring the smooth operation and continuous improvement of critical applications used by our clients. You'll collaborate closely with internal teams and external stakeholders to deliver exceptional support and drive successful project outcomes.
Your Responsibilities:
- Manage the full lifecycle of complex applications, encompassing cloud-based and on-premises solutions.
- Develop strong partnerships with internal and external teams to achieve project goals within established timeframes.
- Respond to customer requests and implement adjustments or enhancements to existing tools.
- Handle operational and maintenance tasks related to assigned applications.
- Document changes, procedures, and processes effectively.
- Collaborate seamlessly with a team and maintain clear communication with customers.
- Demonstrate the ability to manage multiple projects simultaneously.
What You Bring:
- 5+ years of experience supporting the full lifecycle of complex applications, including cloud-based and on-premises solutions.
- Proven expertise in relational databases and a fundamental understanding of SQL.
- In-depth knowledge of TCP/IP and firewalls.
- Experience with OSI layer 6 and 7 protocols (e.g., HTTP/HTTPS, TLS/SSL, DNS, SMTP).
- Familiarity with Agile work environments.
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