Front Desk Coordinator

5 hours ago


Gatlinburg, Tennessee, United States Towne Family of Companies Full time
{"title": "Front Desk/Guest Arrival Coordinator", "description": "Reservations and Guest Care

We are seeking a highly organized and detail-oriented Front Desk/Guest Arrival Coordinator to join our team at Towne Family of Companies. As a key member of our front desk team, you will be responsible for ensuring seamless guest experiences from arrival to departure.

Key Responsibilities:
  • Take and process guest and owner reservations, ensuring accurate entry of information in our system.
  • Assist guests with existing reservations, respond to inquiries, and communicate with guests via phone and email.
  • Provide exceptional guest care, handling maintenance calls, and resolving issues related to cabin stays.
Physical Demands:
  • Express ideas verbally and in writing, exert up to 50 pounds of force occasionally, and sit most of the time.
  • Have close visual acuity to analyze data, view computer terminals, read, and prepare documentation.

We offer a dynamic work environment, competitive compensation, and opportunities for growth and development. If you are a motivated and customer-focused individual who thrives in a fast-paced environment, we encourage you to apply for this exciting opportunity.

#LI-DNI

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

", "lang_code": "en-US"}

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