Front Office Coordinator
6 days ago
Westgate Resorts is seeking a highly motivated and detail-oriented Front Office Coordinator to join our team. As a Front Office Coordinator, you will play a critical role in ensuring that our guests have an exceptional experience at our resort.
Key Responsibilities:- Guest Services: Provide exceptional guest service, responding to guest inquiries and resolving any issues in a timely and professional manner.
- Front Desk Operations: Manage the front desk, including checking guests in and out, handling room assignments, and maintaining accurate records.
- Inventory Management: Maintain accurate inventory of clean units, ensuring that all rooms are ready for guest arrival.
- Communication: Communicate effectively with housekeeping, engineering, and other departments to ensure seamless operations.
- Problem-Solving: Troubleshoot and resolve any issues that may arise, such as unexpected checkouts or VIP arrivals.
- Administrative Tasks: Perform administrative tasks, such as data entry and reporting, to support front office operations.
- Education: High school diploma or equivalent required.
- Experience: Previous experience in a front office or guest services role preferred.
- Skills: Excellent communication and problem-solving skills, with the ability to work in a fast-paced environment.
- Certifications: Valid driver's license and ability to pass a background check.
- Competitive Pay: Competitive hourly rate and opportunities for advancement.
- Benefits: Comprehensive health benefits, paid time off, and paid holidays.
- Professional Development: Opportunities for training and professional development to support your career growth.
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Front Office Operations Coordinator
2 weeks ago
Gatlinburg, Tennessee, United States Westgate Resorts Full timePosition Overview:As the Front Office Operations Coordinator, your role will encompass a variety of essential responsibilities aimed at enhancing guest experiences and ensuring smooth operational flow.Key Responsibilities:Foster a welcoming atmosphere for all guests.Deliver outstanding customer service consistently.Manage incoming calls with professionalism...
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Front Office Coordinator
6 days ago
Gatlinburg, Tennessee, United States Westgate Resorts Full timeJob DescriptionAs a Front Office Coordinator with Westgate Resorts, you will play a vital role in ensuring exceptional guest experiences. Your primary responsibilities will include:Key Responsibilities:Guest Services: Provide top-notch service to guests, responding to their needs and resolving any issues in a timely and professional manner.Front Desk...
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Front Desk Coordinator
3 hours ago
Gatlinburg, Tennessee, United States Towne Family of Companies Full time{"title": "Front Desk/Guest Arrival Coordinator", "description": "Reservations and Guest CareWe are seeking a highly organized and detail-oriented Front Desk/Guest Arrival Coordinator to join our team at Towne Family of Companies. As a key member of our front desk team, you will be responsible for ensuring seamless guest experiences from arrival to...
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Front Office Manager
2 months ago
Gatlinburg, United States Westgate Resorts Full timeJob DescriptionJob DescriptionCompany DescriptionAdjacent to Great Smoky Mountains National Park, the most-visited national park in the country, Westgate Smoky Mountain Resort & Spa in Gatlinburg, Tennessee, provides an amazing work environment with refreshing mountain breezes and spectacular views of the beautiful Great Smoky Mountains. As a member of the...
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Front Desk Coordinator
6 days ago
Gatlinburg, Tennessee, United States Towne Family of Companies Full timeJob SummaryWe are seeking a highly organized and detail-oriented Front Desk Coordinator to join our team at Towne Family of Companies. As a key member of our front desk team, you will be responsible for ensuring seamless guest experiences and providing exceptional customer service.Key Responsibilities:Reservations and Guest Services: Manage guest and owner...
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Front Desk Supervisor
2 months ago
Gatlinburg, United States Westgate Resorts Full timeJob DescriptionJob DescriptionCompany DescriptionAbout Westgate Smoky Mountain Resort & Spa: Adjacent to Great Smoky Mountains National Park, the most-visited national park in the country, Westgate Smoky Mountain Resort & Spa in Gatlinburg, Tennessee, provides an amazing work environment with refreshing mountain breezes and spectacular views of the beautiful...
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Office Operations Coordinator
2 weeks ago
Gatlinburg, United States Ryman Hospitality Properties Full timeKey ResponsibilitiesProvide assistance with daily office operations and administrative tasks, which include managing supply orders, processing invoices, and organizing filing systems.Facilitate administrative support for various departments, including billing and reporting for operations such as Private Events and Food & Beverage. Ensure proper coding of...
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Rooms FO Coordinator
4 weeks ago
Gatlinburg, United States Westgate Resorts Full timeAs the Front Office Coordinator, you will: Maintain a positive attitude Provide Exceptional Guests’ Service Answer phones following proper etiquette guidelines Provide Housekeeping with daily inventory of units, quantity and room types needed for check-in Assign all arrival inventory ensuring that all multiples, special needs groups and VIP are...
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Rooms FO Coordinator
1 month ago
Gatlinburg, United States Westgate Resorts Full timeJob DescriptionJob DescriptionCompany DescriptionStarting pay rate: $17 / hour - Use our Daily Pay benefit and get access to your pay as you need it.Adjacent to Great Smoky Mountains National Park, the most-visited national park in the country, Westgate Smoky Mountain Resort & Spa in Gatlinburg, Tennessee, provides an amazing work environment with...
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Rooms FO Coordinator
1 month ago
Gatlinburg, United States Westgate Resorts Full timeCompany DescriptionStarting pay rate: $17 / hour - Use our Daily Pay benefit and get access to your pay as you need it. Adjacent to Great Smoky Mountains National Park, the most-visited national park in the country, Westgate Smoky Mountain Resort & Spa in Gatlinburg, Tennessee, provides an amazing work environment with refreshing mountain breezes and...
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Front Desk Specialist Gatlinburg
4 months ago
Gatlinburg, United States Holiday Inn Club Vacations Full timeJob DescriptionJob DescriptionThe Front Desk Specialist will serve as the front of the house liaison to facilitate an exceptional guest experience. This individual will serve as primary point of contact for guests checking into the resort and the primary contact for all folio transactions and check out processes. Additionally, the Specialist will run, review...
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Front Desk Specialist Gatlinburg
1 month ago
Gatlinburg, United States Holiday Inn Club Vacations Full timeJob DescriptionJob DescriptionThe Front Desk Specialist will serve as the front of the house liaison to facilitate an exceptional guest experience. This individual will serve as primary point of contact for guests checking into the resort and the primary contact for all folio transactions and check out processes. Additionally, the Specialist will run, review...
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Guest Services Coordinator
2 weeks ago
Gatlinburg, United States Westgate Resorts Full timeJob OverviewPosition Title: Rooms FO CoordinatorStarting Pay Rate: $17 / hour - Access your earnings as needed with our Daily Pay benefit.At Westgate Smoky Mountain Resort & Spa, located near the stunning Great Smoky Mountains National Park, we offer a unique work atmosphere enriched by breathtaking views and invigorating mountain air. As a vital member of...
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Hospitality Office Manager
2 weeks ago
Gatlinburg, United States Westgate Resorts Full timeJob OverviewCompensation: Starting pay rate: $17 / hour. Enjoy the flexibility of our Daily Pay benefit, allowing you to access your earnings as needed.At Westgate Smoky Mountain Resort & Spa, located near the stunning Great Smoky Mountains National Park, we offer a unique and invigorating work atmosphere. As part of our dedicated team, you will interact...
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Hospitality Office Administrator
2 weeks ago
Gatlinburg, Tennessee, United States Westgate Resorts Full timeCompany OverviewStarting pay rate: $17 / hour - Utilize our Daily Pay benefit to access your earnings as needed. Located near the stunning Great Smoky Mountains National Park, Westgate Smoky Mountain Resort & Spa offers a remarkable work atmosphere with refreshing mountain air and breathtaking views. As part of the Westgate Smoky Mountain Resort team, you...
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Guest Services Coordinator
2 weeks ago
Gatlinburg, Tennessee, United States Westgate Resorts Full timeCompany OverviewStarting pay rate: $17 / hour - Utilize our Daily Pay benefit to access your earnings as needed. Located near the Great Smoky Mountains National Park, the most frequented national park in the United States, Westgate Smoky Mountain Resort & Spa in Gatlinburg, Tennessee, offers a remarkable work atmosphere with refreshing mountain air and...
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Gatlinburg, United States TowneBank Full timeReservations: Take guest and owner reservations and ensure accurate entry of information in the system while using company sales model. •Assist guests on existing reservations. •Respond to and follow up on inquiries. •Communicate over the phone and/or via email to guests. •Answer phone calls in a professional manner. •Following all policies and...
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Office Administration Specialist
2 weeks ago
Gatlinburg, United States Ryman Hospitality Properties Full timeKey ResponsibilitiesFacilitate daily office operations and administrative tasks, including procurement of office materials, processing invoices for payment, and maintaining organized filing and tracking systems.Provide administrative assistance to various operational departments (such as Private Events and Food & Beverage) with billing processes and general...
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Office Administration Specialist
2 weeks ago
Gatlinburg, United States Ryman Hospitality Properties Full timeKey ResponsibilitiesProvide assistance with everyday administrative tasks and general office operations, including procurement of office supplies, processing invoices for payment, and maintaining organized filing and tracking systems.Facilitate administrative support for various operational departments (such as Private Events and Food & Beverage) by managing...
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Guest Services Supervisor
2 weeks ago
Gatlinburg, United States Westgate Resorts Full timeJob OverviewCompany Overview: Westgate Smoky Mountain Resort & Spa is located near the renowned Great Smoky Mountains National Park, offering a unique and inspiring work atmosphere. Our resort is dedicated to providing exceptional service and creating memorable experiences for our guests.Position SummaryAs a pivotal member of our team, the Front Desk...