Senior Systems Engineer
2 weeks ago
Position ID: 32413
Overview
Senior Systems Administrator
Chenega MIOS SBU is dedicated to delivering innovative technology solutions to federal entities and the Department of Defense. Established to cater to federal clients across the continental United States, we have rapidly become a leader in best practices for modern federal operations.
Are you eager to develop your expertise and advance your career in a dynamic business environment? Are you seeking a workplace that prioritizes professional growth as a fundamental aspect of its culture? If so, Chenega MIOS SBU may be the ideal fit for you. Our team of experts supports extensive government operations by utilizing state-of-the-art technology, propelling your career forward.
The Senior Systems Administrator is responsible for providing comprehensive IT support services across various tiers, ensuring that highly dependable and secure services are accessible to all users. This role may also involve offering strategic recommendations for plans and policies to guarantee that system operations, maintenance, and security align with best practices and comply with regulatory standards. The administrator will manage daily mission activities and provide ongoing updates to the Program Manager and government representatives.
Key Responsibilities
- Attend regular meetings to provide updates on program progress and user satisfaction to leadership.
- Prepare and submit periodic reports to the Program Manager and fulfill internal deliverables as required.
- Assist the Program Manager by tracking, developing, and delivering program outputs in a timely manner.
- Act as the primary contact for quality assurance in contract activities and ISO compliance.
- Configure desktop and notebook PC hardware to deliver baseline support.
- Manage Vulnerability Management Services for a significant number of Windows operating systems.
- Utilize provided reports to assess patch status and coordinate with personnel to ensure effective patch management.
- Troubleshoot and repair client software as necessary to facilitate patch installations.
- Generate and track Plans of Action and Milestones (POAMs) as needed until resolution.
- Install and configure operating systems and essential applications for networked devices.
- Diagnose and resolve hardware issues for desktops and laptops.
- Create user profiles, including email setup and printer/network drive mapping.
- Set up and configure operating systems and applications for server hardware.
- Provide access support, create new user accounts, assist with initial logins, and manage password changes or account unlocks.
- Schedule and execute software and hardware upgrades, patches, and configurations according to established timelines.
- Configure and maintain organizational video conferencing systems.
- Ensure training and contributions from other helpdesk staff.
- Oversee weekend or holiday work to ensure proper charge codes and time off for employees.
- Manage new customer onboarding and equipment return processes.
- Assist with IT equipment logistics, including inventory management and setup for devices.
- Perform additional duties as assigned.
Qualifications
- Bachelor's degree in system administration or equivalent experience (4+ years) in lieu of a degree.
- Minimum of 7 years of technical experience in helpdesk operations or administration.
- Compliance with DoD 8570 standards (Security+ minimum).
- Familiarity with Microsoft Azure, Red Hat Linux, and various Windows Server versions preferred.
- Required Top Secret/SCI clearance.
Skills and Competencies:
- Flexibility to work during equipment upgrades or network enhancements.
- Proficient in drafting reports on IT government contracts.
- Strong leadership and self-management abilities.
- Creative problem-solving skills.
- Excellent communication skills.
- Capability to analyze systems critically and convey requirements to stakeholders.
- Willingness to travel as necessary.
- Eligibility for government security clearance for classified information access.
- Proficient in Microsoft Office Suite applications.
Professional Development
At Chenega MIOS SBU, we are committed to fostering the growth of our team members at all career stages. Our professional development initiatives empower individuals to leverage their strengths and excel in their roles.
We provide various opportunities for skill enhancement, from hands-on experiences to structured development programs, ensuring continuous growth throughout your career.
Benefits
We recognize that our people are our greatest asset. Therefore, we offer a comprehensive range of benefits to support our team members.
Company Culture
Our positive and inclusive culture encourages team members to perform at their best. We celebrate diversity and provide the flexibility needed for a healthy work-life balance.
Corporate Responsibility
Chenega MIOS SBU is driven by a mission to create meaningful impacts. We believe in the transformative power of business and focus on education, community engagement, and leadership to foster positive social change.
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