Medical Services Coordinator

7 days ago

Novato, California, United States WorkCare Full time
Job Summary

The Occupational Health Specialist will provide onsite medical services, maintain pertinent medical records, respond to facility emergencies, and become familiar with the site, specifically the areas that may most likely require a hazardous material response while maintaining a professional and patient-centered approach.

Responsibilities
  • Provides Rapid Medical Response: Provides rapid first aid and medical care for employees and during emergencies, as needed, (within the scope of practice) when the clinic is open.
  • Clinical Coordination: Coordinates care with WorkCare's other service offerings and utilizes physician escalation services, as needed.
  • Medical Consultation and Recommendations: Provides episodic care for minor medical issues, medical consultation and recommendations according to treatment care guidelines set forth and in collaboration with WorkCare's Consulting Medical Director (CMD) and policy/procedures.
  • Evidence-Based Practice and Health Promotion: Provides evidence-based practice and health promotion with professionalism and a patient-centered approach.
  • Injury Prevention: Supports injury prevention through education and ergonomic evaluation.
  • Return-to-Work Assessments: Assists with return-to-work assessments, fitness-for-duty exams and transitional work plans prior to the employee returning to work.
  • Intervention Modifications: Modifies interventions either to progress the employee as directed by the CMD or to ensure employee safety and comfort.
  • Communication and Collaboration: Maintains frequent communication with the CMD and WorkCare supervisor(s) regarding all clinic issues and client requests.
  • Employee Assistance Program (EAP) Coordination: Supports Employee Assistance Program (EAP) coordination and referrals.
  • Patient Education and Support: Helps employees prevent injuries by maintaining proper alignment and movement and managing pain.
  • Ergonomic Assessments: Supports ergonomic assessments or bio-ergonomic assessments and/or other employee intervention programs as implemented.
  • Wellness Initiatives: Supports health fairs and other wellness initiatives, such as encouraging healthy lifestyles by teaching employees about nutrition, fitness, sleep hygiene and stress management.
  • Health Data Collection: Obtains data (such as biometrics) related to wellness interventions and provides wellness checks, obesity weigh-ins, blood pressure checks, etc.
  • Resource Facilitation: Facilitates the use of available company resources such as fitness centers, health risk appraisals, etc.
  • Reporting and Communication: Periodically reports to client and WorkCare management.
  • Medical Surveillance Exams: Supports medical surveillance exams such as audiograms, vision tests, pulmonary function tests, respirator fit testing and DOT testing requirements, as needed, and feasible with available or procured equipment, in line with the scope of practice and as supported by the CMD.
  • Drug Testing: Provides post-accident, pre-employment, for-cause, and random drug testing in line with the scope of practice and as supported by the CMD/Medical Review Officer (MRO) (if services are desired to be performed onsite).
  • New Hire Exams and Return-to-Work Assessments: Assists with new hire exams, return-to-work/fitness-for-duty assessments, and transitional work plans prior to an employee returning to work as needed and in line with the scope of practice and as supported by the CMD.
  • Healthcare Administration: Assists the CMD with healthcare administration work, such as developing protocols and policies.
  • Clinical Issues and Client Requests: Collaborates with the CMD to support clinical issues and client requests.
  • Incident Reporting and Data Tracking: Contributes insight to incident reports and tracking of injury and clinic utilization data.
  • Emergency Response Team Activities: Actively participates in emergency response team activities, drills and training.
  • Data Management and Clinic Operations: Maintains data, OSHA form 300 and the clinic encounter data entry process supported by clinic software or EMR system.
  • Supply Management: Orders and maintains supplies to ensure that the clinic is appropriately stocked.
  • General Clinic Operations: Participates in the general flow of clinic operations (answers phones, checks mail, medical records, filing, copying charts, traffic control) as needed in collaboration with current staff.
  • Additional Responsibilities: Assists with noise sampling, dust sampling and fire extinguishers.
Qualifications
  • Education and Experience:
    • Current Occupational Health Technician in the state of practice (California) license required
    • Must have 3-4 years of experience
    • Alternative to minimum qualifications, additional appropriate education or work experience may be substituted
    • Must have CPR/ACLS certification
    • Must have current and valid Driver's License
    • DOT, Drug & Alcohol Certification
  • Skills and Competencies:
    • Strong verbal, written and interpersonal communication skills.
    • Must be able to demonstrate the ability of maintaining privacy and confidentiality.
    • Strong critical thinking skills; problem solving, and decision making.
    • Must have the ability to gather data, compile information and prepare reports.
    • Ability to manage multiple priorities, with attention to detail and accuracy.
    • Ability to create and edit written materials.
    • Ability to communicate effectively to a variety of audiences.
    • Skill in organizing resources and establishing priorities.
    • Demonstrate cooperative behavior with colleagues, supervisors and clients.
    • Strong time management, organizational, and follow-through skills.
    • Ability to meet and exceed daily and weekly individual performance goals.
    • Ability to work independently as well as assisting other team members when needed.
    • Requires regular and predictable attendance and punctuality.
  • Computer Skills:
    • Must be competent in the Windows operating system environment, Adobe Professional, Microsoft Office Suite (Outlook, Word, Excel and PowerPoint) and learn other software as needed.
  • Physical Demands:
    • Requires sitting for long periods of time, working at a desk.
    • Some bending and stretching could be required.
    • Working under stress and use of computer/phone required.
    • Manual dexterity required for use of computer keyboard.
    • Occasionally may be required to stand, walk, stoop, kneel and/or crouch.
    • May occasionally lift and/or move up to 15 pounds.
  • Work Environment:
    • Mainly indoor, office environment conditions.
    • The noise level is usually moderate.
    • Air quality is good and temperature is controlled.

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